Ulasan DoubleTree by Hilton Hotel & Spa Chester
DoubleTree by Hilton Hotel & Spa Chester
Warrington Rd, Chester, United KingdomLihat Detail Hotel
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam
Ulasan Tamu
4.1/5
Luar Biasa
108 ulasan
Ulasan terverifikasiLokasi4.1
Fasilitas4.1
Layanan4.2
Kebersihan4.2
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Semua Ulasan(108)
Ulasan positif(91)
Buruk(17)
Tamu
Kamar Keluarga Deluxe dengan Tempat Tidur Sofa
Menginap di Okt 2023
Keluarga
1 ulasan
Diposting pada 30 Okt 2023
Very disappointment with the service and facilities.
We booked this hotel because of the swimming pool. We are a family of four planned to swim with kids.
Unfortunately, when we check-in, the receptionist told us under 16 cannot use the swimming pool.
Secondly, we asked someone for setting up the cot bed for us. The lady came at first asked my husband if he knew how to set it himself.
After my husband said No, the lady pissed off.
It was an "AMAZING" service we had for four stars hotel.
If we knew these, we definitely would not choose this hotel.
Terjemahkan
Andrew
Kamar dengan Tempat Tidur King
Menginap di Sep 2023
Keluarga
1 ulasan
Sangat Baik
Diposting pada 17 Sep 2023
Check in was very easy and hassle free with three members of staff checking guests in. We arrived well before check in time of 15:00hrs but no early check in rooms were available so we had to return later to check in.
Room size was adequate with comfy bed and quality pillows ensuring good rest.
Hotel is very clean and is well staffed, only downside is the location that its not walking distance to the city centre but this is not a deal breaker due to parking at this hotel being a lot easier on the outskirts of the city centre.
Terjemahkan
Mary Moraiti
Superior King Room
Menginap di Jun 2023
Pasangan
7 ulasan
Fantastis
Diposting pada 12 Jun 2023
Very clean very beautiful and very good service. Beautiful terrace to drink your coffee in the morning. We stayed in a superior king bedroom and it was honestly so clean and comfortable and relaxing
Terjemahkan
Nicole
Kamar dengan Tempat Tidur King
Menginap di Jan 2023
Pasangan
6 ulasan
Menakjubkan
Diposting pada 8 Jan 2023
Beautiful hotel with a good breakfast. Had a lovely spa treatment as well.
Terjemahkan
Reedi
Menginap di Jan 2023
Keluarga
2 ulasan
Luar Biasa
Diposting pada 3 Jan 2023
Excellent shower. Comfy Bed. Suite rooms can accommodate the whole family
Terjemahkan
Tamu
Kamar Twin dengan Shower
Menginap di Sep 2022
Teman
2 ulasan
Luar Biasa
Diposting pada 3 Okt 2022
Very nice hotel, clean, lovely breakfast. Roughly £8-10 in taxi to center.
Terjemahkan
HowellCath
Kamar dengan Tempat Tidur King
Menginap di Apr 2022
Pasangan
1 ulasan
Fantastis
Diposting pada 24 Apr 2022
Brilliant hotel and location. Breakfast queue was the only thing which may have been an issue but we were there early so no problem. But could do with looking at how this is set up at busy times. Loved the whole visit.
Terjemahkan
Stanya Kozakova
Kamar dengan Tempat Tidur King
Menginap di Apr 2022
Pasangan
7 ulasan
Fantastis
Diposting pada 25 Jun 2022
Great hotel with welcoming staff.
Terjemahkan
David
Menginap di Mar 2024
Lainnya
Diposting pada 29 Mar 2024
Staff were unhelpful. The electric charging obolisc in the room didn't work so we couldn't charge our phones when we were attending a family funeral. I was told that there was no engineer so there was nothing they could do .abruptly. When I voiced my frustration I was accused of being aggressive and the call was shortly ended. When my wife mentioned this to the receptionist we were told that 'she' would have done the same. They could not care and refused to offer an apology. I am outraged at the lack of empathy and acuusational behaviour. It made me feel guilty for complaining about my basic right as a paying customer.
Terjemahkan
Richard
Menginap di Mar 2024
Pasangan
Fantastis
Diposting pada 25 Mar 2024
We stayed two nights and used the spa facilities on the saturday all was excellent, nice and clean, my only criticism was the breakfast was cold on both days, especially the eggs. Other than that it was a very pleasant stay
Terjemahkan
Jean
Menginap di Feb 2024
Lainnya
Fantastis
Diposting pada 24 Feb 2024
Everything about our holiday was great. Kie on reception was amazing!!
Spar was great. The one thing that was not good was, we were 3 minutes late in checking out at 12noon, and the cleaner kept banging on the door for us to leave, then when i said please give us 5 minutes she spoke in a different language at me in a not so nice way, i found it rude. Bad customer care!!!
Trying to let it not reflect on all the other great experiences there.
Terjemahkan
Lynn
Menginap di Feb 2024
Teman
Luar Biasa
Diposting pada 16 Feb 2024
Stunning hotel. Spotlessly clean. Excellent evening meal . Great spa. Disappointed about not being able to check in till 3 pm and too far from city centre
Terjemahkan
Ross
Menginap di Feb 2024
Bisnis
Diposting pada 13 Feb 2024
Nice and clean, but have to pay £20 to access swimming pool and spa. Bit much for 2 hours when already paid to stay
Terjemahkan
Elizabeth
Menginap di Feb 2024
Lainnya
Fantastis
Diposting pada 2 Feb 2024
We come here each January as I pay for the overnight stay as my friend's Christmas present.
We ate in the restaurant after a long day shopping and as we had vouchers for free starters and drinks, the final bill was a pleasant surprise!
Breakfast was served until 10 am the next day but when we arrived at 9.30, much of the hot food was sadly shrivelled (bacon) or solidified (eggs). Fortunately, I very much concentrate on the fruit, cereals and yoghurts.
Overall, another lovely treat for my friend and we would certainly look to stay here next year.
Terjemahkan
Ellie
Menginap di Jan 2024
Lainnya
Luar Biasa
Diposting pada 31 Jan 2024
Hello, sorry to complain as we did love our stay. We booked a room and stayed on Saturday 27th of January. We booked into the spa for 6pm-8pm which we paid £40 for the both of us. The spa was amazing however the hydro pool was freezing! So much so we were out within 30 minutes. We got changed and I spoke to the lady at the desk to inform her. She said it should be at the right temperature which it can’t of been. I then said if it’s possible to be able to let us go in tomorrow instead when it hopefully is warmer as we had paid £40 for basically 30 minutes! She said she would let us know. We never heard anything. Didn’t want to ask in the morning as I feel like we should have been spoken to personally.
Terjemahkan
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