Foto ITC Grand Chola, a Luxury Collection Hotel, Chennai

The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.

Very good, convenient, luxurious hotel

是印度最大的五星連鎖，幾年前住過。前台服務一如既往，專業友好迅速，安排了高層安靜的房間。早餐夠豐富，趕上公司會議，人有點兒多。不過不影響大家服務的質量。行李員們非常熱情，還有一個穿禮服的迎賓員記得我。離開時下午的飛機，延遲退房後又在泳池邊待了幾個小時，很愜意。