stay at this property was horrible as i hd checked in 930pm.
although i hd informed property well in advance regarding my delay check in. when i checked in , i was directed to a room, which was full of mosquitos and no Toletoties, bed sheet/blanket towel etc were there.
when i approached the person at reception, he arrogantly said that u have paid only for room.
if u don't like the room and require towel bed sheet etc then u cancel the booking and go somewhere else.
i asked him that has assured all these things in vaoucher, he said no need to talk to me.
when i connect customer care(Mr Mohan), he tried to help me professionally as well as a human being also but hotel owner fistly refused and secondly after a long efforts when he assured rep that he will provide, he didn't provide anything (only a dirty bed sheet provided which couldn't b used).
As i was travelling with my family and i hd no other option in rainy night to go somewhere but early morning i checked out 0700 hrs.
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