Terletak di kota Samarkand, Silk Road by Minyoun berada di pinggir kota, hanya berjarak 15 menit dengan berkendara dari Shakh-i-Zinda dan Registan Square. Hotel yang mewah ini berjarak 5,9 mi (9,4 km) dari Afrasiab dan 6,7 mi (10,9 km) dari Masjid Bibi-Khonym.
Bersantailah di spa yang menawarkan layanan lengkap ini, di sini Anda bisa menikmati pijat, perawatan tubuh, dan perawatan wajah. Anda bisa memanfaatkan fasilitas rekreasi seperti kolam renang indoor, sauna, dan pusat kebugaran 24 jam. Hotel ini juga menyediakan akses Internet nirkabel gratis, layanan concierge, dan aula perjamuan. Mudah untuk mengunjungi tempat menarik di sekitar dengan layanan antar-jemput gratis yang beroperasi dalam radius 12 kilometer.
Makanlah di Gourmet Market, salah satu 2 restoran hotel, atau tetap tinggal di kamar dan manfaatkan Layanan kamar 24 jam. Santai dengan minuman yang menyegarkan dari bar tepi kolam renang atau salah satu dari 2 bar/lounge. Sarapan prasmanan gratis tersedia setiap hari mulai pukul 07.00 hingga 11.00.LOCALIZE
Fasilitas unggulan antara lain resepsionis 24 jam, staf multibahasa, dan penitipan koper. Hotel mempunyai ruang 5 ruang pertemuan yang bisa dimanfaatkan untuk beragam acara. Parkir valet gratis tersedia di lokasi.
Nikmati kenyamanan rumah Anda sendiri di salah satu dari 241 kamar yang dilengkapi dengan minibar. Akses internet nirkabel gratis tersedia untuk berbagai keperluan Anda. Kamar mandi memiliki bathtub dan shower terpisah, perlengkapan mandi gratis, dan pengering rambut. Fasilitas mencakup telepon, serta brankas dan air minum kemasan gratis.
"We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!"