Homewood Suites by Hilton Charlotte Uptown First Ward

We were in town for the weekend. When we checked in, a sweet girl named Olivia helped us and she was super friendly and helpful. On our second night, someone on our hall was playing loud music and yelling up and down the hall at 2:30 in the morning. My husband called the front desk to let them know. They said they’d send security right up and within 2 minutes we heard “Security”. We were very pleased with how things turned out. We stay there again.

The employees were nice and courteous. The parking was an experience.

The hotel was nice, and quiet, didn't hear doors slamming throughout the night like most hotels. Was told it was only 4 blocks from the convention center. Was actually like 10 blocks. Parking was a little over priced at $45. The valet never sent call links and it took 25-30 min to get our truck sometimes then they expected a tip as those links didn't seem to have any trouble getting through to my phone. Parking/valet would prob be my least favorite about the hotel. Breakfast was spot on! The staff were incredible in the breakfast area. Especially one lady I wish I had her name. My sone was getting over a chest cold and she made him a Honey Lemon Tea.

The variety of the breakfast can be improved.

Friendly front desk. Clean room

有點偏，服務不錯

New hotel on the edge of uptown right by rail station and short walking distance to everything. Much quieter than staying in uptown

We arrived early hoping to leave our bags and explore, but staff was awesome and gave us a room early. That allowed us to freshen up and get out in the city of charlotte

Booking was easy! Check-in was cake! (not just a piece). Fab checked me in and explained everything to where I didn't have questions! The valet (check in and out) we're VERY polite and courteous, answered all of my questions in detail. EXCELLENT SERVICE!