Hotel Holiday Inn Express di Changsha

Spotlessly clean. Excellent location, walking distance from railway station. Big room, very comfortable bed and good powerful shower. Advertised restaurant but didn’t exist. Cafe next door pretty basic but surprisingly good food.

I made a reservation on Ctrip using an upgrade coupon and a late check-out coupon. When I arrived at the hotel, I was not upgraded, and IHG members were not informed of the relevant rights and interests when I checked in. When I arrived at the room, I found it was a standard room type and asked the counter if there was an upgrade. The counter replied I didn't see Ctrip's remarks, so they gave us a new room, 1209, in the side room. I didn't think it was particularly big, so I thought it would be okay if we only stayed for one night. At 12:20 noon the next day, during a video conference in the room, the receptionist called us to ask if we wanted to check out or extend our stay. We also asked what time we would check out. I couldn’t understand why we still needed to check out during our stay after using the extended checkout coupon. Why bother by calling? ! I wonder if there is no communication between Ctrip and the hotel, so the receptionist is in trouble. Won't stay here again.

Satisfied, the twin beds are very comfortable for children, and the breakfast buffet is also comfortable. The hotel opened in 24 years, and the facilities are updated. I drove by myself, so I am not very sensitive to the distance. The hotel is 8 kilometers and 20 minutes away from the commercial street in Furong District in the city center. There are also parking spaces around the commercial district. Changsha is very friendly to temporary parking. Knowing that we are here for tourism and consumption, it provides a very relaxed environment. When leaving the hotel, Xiao Mo at the front desk will ask about the experience of the accommodation and hope to add his name to the evaluation. Changsha is a city where you can't finish eating stinky tofu and drinking Cha Yan Yue Se. Haha, come again next time~

All the staff I met at the hotel were very friendly and provided good service. I took a night train on the night of the 19th and didn't sleep well. I arrived at the hotel early on the morning of the 20th and tried to ask the front desk lady Feng Yao on duty if I could check in now. I was ready to pay extra money, but I didn't expect the lady to be very straightforward and help me find a clean room so that I could check in smoothly. Very pleasantly surprised and very grateful. 🥰 During my stay, I called the front desk several times to ask for things. The front desk responded quickly, and the room aunt also quickly helped me deliver the items I needed. 🥰 The room area is larger than most Holiday Inn Express hotels, and it is also cleaned very cleanly. There is also laundry detergent on the washstand. The bathroom uses a wooden door. The doors of the bathrooms in many Holiday Inn Express hotels are frosted glass, and there is no way to lock them. If you live with others, you always feel a little embarrassed. This one is very good. The transportation is also very convenient. The hotel is easy to find, very close to the subway station, and convenient to go anywhere. The only thing to complain about is the air conditioning. After breakfast in the morning, I felt very hot. I turned on the air conditioner, but I still felt hot after a while. I thought it was just turned on and needed some time to cool down, so I ignored it. I went out to play in the afternoon and came back. It was still very hot. Of course, it was also very hot outside at that time, so I didn’t think too much. I was directly woken up by the heat at night. I wondered if it was heating? The panel showed that it was cooling again, so I adjusted the temperature myself. I adjusted it again and again but it still couldn’t be reduced to 25°. It was too late and I didn’t ask anyone to check it. The next morning, I felt uncomfortable in my throat, dizzy, and had a nosebleed. I suspected that I was not used to the local climate, suspected that I got angry because of eating, suspected that I was playing in other places a few days ago, too tired, and my physical fitness didn’t keep up, and I didn’t doubt that it was really a problem with the air conditioner. I went downstairs to have breakfast in the morning and found that it was cooler outside than in the room? After dinner, I came back and looked at the air conditioner. It was 27°. I quickly asked the master from the engineering department to come and see. The master laughed and said that the panel display was wrong. In fact, it was still in heating mode. Just turn it off. Me:☹️☹️☹️ I came to Changsha for almost two days, and only went to a museum and Orange Island. I didn't go to other attractions. It was because this broken air conditioner treated me like a にほんじん and gave me a nosebleed. ☹️☹️☹️ In general, the flaws do not outweigh the merits. I can't give it 5 points because it really screwed me over.

The hotel has warm service, clean and tidy, warm and spacious rooms, a prime location, friendly housekeeping staff, and the front desk assistant Xiao Zou. The room price is very affordable, the hotel's catering is also very good, the breakfast is very rich, and the service staff are very efficient. There is also free parking for guests staying in the hotel, which is cost-effective! I got more than one comfortable and pleasant stay experience, and there are fireworks on earth. This is my evaluation of this hotel. Excellent

The room is big and the sleep is quite comfortable. Lele at the front desk was very enthusiastic to help me send the express. Thank you very much

Very satisfied stay experience, the lobby is very comfortable, the check-in is fast, the room is very clean, the room is fully equipped, the bed is very comfortable, the breakfast is also very good, especially the Liuyang rice noodles are very special, there is free parking, the front desk Emma service is warm, very intimate. It is also very convenient to eat next to it. I will choose this store next time, it is worth recommending!

I have to give Holiday Inn Express a big thumbs up! As soon as we stepped into the hotel, the front desk staff PYY greeted us with a smile. The check-in procedure was very fast. He also introduced the hotel's facilities and the surrounding fun places in detail, which made us feel particularly friendly. During our stay, we encountered some minor problems, such as needing extra pillows and charging cables. After calling the room service, the staff delivered them almost immediately, which was very efficient. And the room was cleaned very carefully every day, the items were neatly placed, and the whole room was always kept clean and tidy. In short, the service of this hotel is really impeccable. It is an excellent choice for travel and accommodation, and it deserves a thumbs up!

The room is well decorated and designed in a modern style. The service provided by the front desk lady is very thoughtful and her smile is very sweet. We also upgraded the room type. The room is very large and spacious, and it is comfortable to stay in.