Red Planet Cebu

Ulasan Red Planet Cebu

Red Planet Cebu

36 Archbishop Reyes Ave, Cebu City, Cebu, 6000, PhilippinesLihat Detail Hotel
Red Planet Cebu
Red Planet CebuRed Planet CebuRed Planet Cebu
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang Red Planet Cebu

8.3/10
Very Good
238 ulasan
Ulasan terverifikasi
Location9.3
Amenities7.1
Service8.5
Cleanliness8.3
Filter berdasarkan:
Urutkan berdasarkan:
All reviews(238)
Positive reviews(224)
Reviews with photos/video(50)
Convenient for shopping(48)
Clean and tidy(36)
Awesome stay(35)
Friendly staff(30)
Great value for money(17)
Amenities were average(13)
Easy to get around(5)
Near mall(5)
Negative reviews(14)
Guest User
Double Room
Check-in Apr 2025
Solo travelers
2 ulasan
10.0/10
Outstanding
Diposting pada 5 Mei 2025
The hotel is in a very convenient location, the environment is clean, and the service staff are quite friendly. I will stay there again if I have the chance next time.
DRanz
Twin Room
Check-in Mar 2025
Couples
5 ulasan
8.0/10
Very Good
Diposting pada 7 Apr 2025
The room boasts immaculate cleanliness and features exceptionally comfortable beds that strike just the right balance between softness and support, ensuring you'll feel right at home. Guests can enjoy both hot and cold showers, and the functional bidet provides additional convenience. Plus, using the toilet is straightforward and hassle-free.
6/11
Tanggapan dari Properti: Dear Dranz,Mabuhay from Red Planet Cebu!Thank you for your thoughtful review! we're thrilled to hear that you enjoyed the cleanliness of the room and found the bed to be just right balance of comfort. We're so happy that you appreciated the convenience of the bidet and the straightforward bathroom experience. Your feedback means a lot to us, and we look forward to welcoming you back for another great stay!Best regards,GinaDuty Manager
SPraveen
Twin Room
Check-in Mar 2025
Travel with friends
3 ulasan
8.5/10
Very Good
Diposting pada 29 Apr 2025
The location is very good in the center of Cebu city. The rooms are decent. The staff are courteous and helpful. They do not have a restaurant though. Overall, a good experience.
atdaniel
Double Room
Check-in Des 2024
Couples
2 ulasan
4.0/10
Diposting pada 3 Feb 2025
The best part about this hotel is the location, across from the big mall and supermarket, but I cannot recommend staying here because the rooms are extremely noisy from the outside traffic and the entire room is full of mold because of the humidity. The window does not open and there is no ventilation, and every day, the room and my bags and clothes were wet because there was no proper ventilation. And you can see mold growing on the walls. Not a good experience 😭
Tanggapan dari Properti: Mabuhay!Thank you for taking the time to share your experience with us and please know that we truly value your review as we learn from these kinds of review and use them to continuously to improve our serviceThank youGinaDuty Manager
Guest User
Double Room
Check-in Nov 2024
Travel with friends
8 ulasan
9.5/10
Amazing
Diposting pada 26 Des 2024
The location is good. The ground floor is the parking area with a small entrance to the elevators. The actual lobby is on the 2nd floor but the entrance on the street always has at least one guard if you need assistance. The street level not being the lobby also makes space for an on site 7 Eleven, which is convenient. The Christmas tree decoration on the window in the photo highlights 'Metro'- this is the department store entrance to the Ayala mall, obviously walking distance. Even closer, on the ground floor of the tower on the right is a handy Starbucks.
Tanggapan dari Properti: Hello Valued Guest,Mabuhay!Thank you for sharing your positive experience with us. We are happy to hear that you found our hotel clean and that our location was perfect for your needs. We appreciate your kind words about our accommodating staff. We hope to have the pleasure of welcoming you back soon.Truly yours,Duty Manager
Denzsho
Twin Room
Check-in Mar 2025
Business travelers
3 ulasan
9.5/10
Amazing
Diposting pada 1 Mei 2025
Love the service. Hotel staffs are accomodating & the location is superb. It is in the heart of the city.
Chyrel Baldelovar
Twin Room
Check-in Mar 2025
Family
1 ulasan
2.0/10
Diposting pada 27 Apr 2025
I booked twin bed in 1 room for two male and female that are not couple 2weeks prior to their stay and it approved but when they checked in they gave 1 room and 1bed( insane). No glass, no free water, as in horrible.
Tanggapan dari Properti: Hello C‍h‍y‍r‍e‍l‍ ‍B‍a‍l‍d‍e‍l‍o‍v‍,Mabuhay from Red Planet Cebu!Thank you for your feedback and we sincerely apologize for the inconvenience. We understand your frustration and will review this to ensure better service and communication in the future.Sincerely yours,Djana CometaHotel Manager
Guest User
Double Room
Check-in Mar 2025
Couples
2 ulasan
7.0/10
Diposting pada 24 Apr 2025
If you want a clean and good location hotel, you can choose this but don’t expect too much because there are no free toothbrush nor toothpaste. You need to buy your own.
Ganjali
Double Room
Check-in Mar 2025
Couples
9 ulasan
9.5/10
Amazing
Diposting pada 3 Mei 2025
Everything was great, only that the rooms are quite tight which you cannot do much about.
Guest User
Double Room
Check-in Feb 2025
Family
1 ulasan
6.5/10
Diposting pada 30 Mar 2025
The location is very good! But the amenities is lacking like wifi, basic essentials we expect the they might have is nothing 😩
Tanggapan dari Properti: Hi,Mabuhay from Red Planet Cebu!Thank you for your feedback. We're glad you enjoyed our great location. We're sorry to hear that our amenities didn't meet your expectations. Please note that we do offer Wi-fi for all our guests, and we apologize if there was any confusion or connection issue. Your feedback is appreciated, and we'll work to improve the guest experience further. We hope to welcome you back soon.Best regards,GinaDuty Manager
Guest User
Twin Room
Check-in Feb 2025
Couples
4 ulasan
9.5/10
Amazing
Diposting pada 21 Mar 2025
Yet again the staff proved themselves first rate, although this time there was a minor issue. To start you are met at the entrance by 2 real gentlemen. You cannot ask for better. They were both polite and very helpful. Sorry I did not get their names ,but next time I will remedy that. If you stay there and need information talk to them. On to reception and once more was greeted by the delightful Blaise. Again I cannot express what an asset she and the 2 gentlemen are to the hotel.Rooms were clean and tidy. The only issue that I left one day around 10.30 a left notice to make up the room. This did not occur. First time it has happened. Not really a problem. I highly recommend this hotel,with its fantastic staff,clean rooms and great location. Will see you again soon.
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for your kind words and for recognizing our team's service. We’re truly sorry for the oversight with your room request and will ensure this doesn’t happen again. We’re happy to hear you enjoyed your stay and we look forward to welcoming you back soon!Sincerely yours,DjanaHotel Manager
Thomas Chan
Double Room
Check-in Feb 2025
Solo travelers
3 ulasan
6.5/10
Diposting pada 10 Mar 2025
Room was a little bit small and they no amenities at all such as bottle water, slippers, laundry services and kettle for guest to use. Anyway the hotel was near to Ayala shopping mall
Tanggapan dari Properti: Mabuhay!Thank you for your feedback. We’re sorry we didn’t meet your expectations regarding the amenities. However, we are delighted to know that our strategic location was to your liking. Thank you for staying with us and looking forward to welcome you back soon. Thank you,GinaDuty Manager
Rye
Double Room
Check-in Feb 2025
Solo travelers
14 ulasan
8.5/10
Very Good
Diposting pada 18 Apr 2025
Excellent frontdesk customer service! Very accommodating, friendly and helpful. Great location— walking distance to and from Cebu Business Park. Sheets and pillowcases can be cleaner. Some smell in the bathroom at times. Overall okay hotel for its price.
Guest User
Double Room
Check-in Jan 2025
Family
1 ulasan
9.5/10
Amazing
Diposting pada 28 Feb 2025
The location is perfect for us . We had our room early  also the best,  same with last time I stay Red planet . One problem our room is fronting the street is very noisy you cannot sleep.
Tanggapan dari Properti: Mabuhay!Thank you for your positive review. We are glad to hear that you enjoyed our hotel's excellent location.It is with regret that you have experienced such unexpected noise from the street. We hope it won't hinder you in coming back soon. Once again, our utmost thank you for staying with us and we are glad that despite some inconvenienced, you still had a good stay.Thank you,GinaDuty Manager
Guest User
Double Room
Check-in Nov 2024
Family
1 ulasan
10.0/10
Outstanding
Diposting pada 29 Des 2024
Very good accomodations..
Tanggapan dari Properti: Hello Valued Guest,Mabuhay!Thank you for taking the time to share your feedback with us and for choosing Red Planet. We are delighted to know that you have enjoyed your stay and that we have met most of your expectations in terms of cleanliness, service of our staff and value for money.We hope to see you again soon.Truly yours,Duty Manager