Ulasan SureStay Plus by Best Western Cebu City

Never been to Philippines. This is my first trip there. New hotel, clean and reasonable price. And next to coffee shop. Staffs are friendly and helpful. They also help tourists to make a reservations for day tour. Nice stay and happy journey

Very friendly staff and excellent service from guard, housekeeping and front office. From our arrival until we left the hotel, we were happy and satisfied. Thank you for all the assistance. Dec 28 to 31, 2023.

All in all the experience was good. The staff are very friendly, respectful, and welcoming. The room is clean. I just have a bit of a problem with the internet as it may seem to have an issue especially when you're trying to connect. Also, Room 305's double lock wasn't working although they have the auto-lock placed but just for security purposes they might wanna check and fix it. Also, the main door needs to be closed hard in order for the auto-lock to function. Some customers might not notice that at first glance but anyway there was a beeping sound if the door was not closed properly.

It's a new experience👍🤩

飯店人員的態度好到沒話說 特別是這兩個小哥，努力協助我這個外國人 處理sim卡 雖然只有一種花灑 沒有蓮蓬頭 但水壓水溫穩定！ 房間大小舒適！ 我總共住了三天 每天早餐都有些許差異 食物表現很菲律賓

位置離靠海的幾個重要景點差不多是三公里左右的距離，並沒有特別近。並不如介紹裏説離xx著名什麼什麼的近走路可以到（他們標的都是按摩店什麼的）。門頭很小，打車定位很難定，衹能定到對面一個醫生大學醫院的main entrance（幾乎每次都是，非常非常麻煩！因為這個醫院還有emergency的入口什麼的，相似後綴的地址太多了很容易選錯），但最後一次早上出發去機場倒是能定位了，真的很迷啊。整體感覺就是國內桔子或者漢庭的水平（沒有橘子水晶那麼好哦），而且靠馬路摩託車很吵，要到十一點之後好一點，隔音很一般，隔壁刷卡音樂提示開關門都很吵，所以紅眼航班前休息很折磨。前台很客氣，一直笑笑的，半夜的morning call也很準時。房間裏紙頭和水都是缺的，第二天的水還是缺，每次都要討，真的很麻煩……整體普普通通，對菲律賓大城市整個旅店消費水平不太明白的情況下，三百多一天水平跟衹能説跟國內大城市的快捷酒店差不多。我衹是上島後留了一天室內觀光，宿務城市景點留一天時間已經很足夠。

房間不大但乾淨，grab打車搜酒店的名字搜不到，輸入地址也搜不到，酒店門簾很小，每次從酒店出發或者回去定位都是到對面的醫科大學

房間很乾凈，服務態度也很好。隔音有點問題。大廳掛滿了紅燈籠，老闆也許是中國人

酒店非常不錯，還送了早餐2份，但是窗户鎖不上。別的都挺好的。

Хороший отель в центре

The facility itself is very clean and accommodating. The staff was very professional and friendly.....and very helpful. I would recommend the Surestay and gladly stay there again when in town

Wonderful bed, excellent split Aircon, outlets by the bed, reading lights at the bed, clean bedsheets, 4 pillows, clean towels, rainshower plenty of hot water. small refrigerator, very clean. Hot water kettle was clean. Easy to use room safe. Big TV with several movie channels. we parked our motorbike downstairs in the secure parking free. we were there as a couple, but my mistake was not selecting two adults when I booked, and so I got a free breakfast only for one adult. It doesn’t make sense to me since the room was for two Person’s. They charge me 250 pesos each day so my wife could have breakfast. so a warning to make sure you click the number. It seems very petty to me, but I didn’t want to argue at checkout. The breakfast certainly was not worth 250 pesos. And it’s really a cheap shot for a Best Western hotel, charging $40 in neighborhood full of $20 rooms at other hotels.

Room was very nice & clean. Shower was big with hot water. Staff was very helpful & responsive to my inquiries. Breakfast was just okay. Overall great value for what you spend and would stay again.

Food is good but it needs some improvement like it’s should be hot & no ice,