Pestana Cayo Coco Beach Resort

The care we personally got from Disnay who went above and beyond to make sure we had everything we needed and more every single day. Our room was spotless and we ran out of nothing. A special thank you to Dayana at reception who is always making sure everything is perfect for us. We have been to this hotel many, many times, the beach and the people are the reason we will be back next year. Thank you Disnay and Dayana for making our stay extra special

We got room with strong smell of mold. We paid $165 plus $10 tips to upgrade to suite. There was no cold water. We should take showers fast. Nobody can fix problem. Finally they close completely cold water. We couldn't flush toilet. Nobody care.

great service! the workers were super sweet and constantly serving us with a big smile! the rooms were great and very clean! loved my stay

Super Mega ultra ultimately legendary mythic exclusively extra fun the sand of the beach is super soft. It’s actually the best hotel I ever went. It has also a super pool and I love the pinakelada

Excellent stay, amazing staff, well looked after rooms and resort grounds. This being our 9th time at this resort pretty much said it all. We have enjoyed every stay. and made good Cuban friends. We have been at other Cuban resorts but always return to playa Paraiso and will continue to return here.

I've been in Cuba many times over the years. Kind of know by now what to expect and when reading the reviews I know how to filter peoples opinion. I ignore the ones they list all the names of the staff, they were asked or paid ( bottle of rum usually) to write nice reviews, also the "home away from home" ones, they have no reference point and I don't go on vacation to make lifelong friendship with the waitress and cleaning lady. Lately started to take seriously the reviews talking about no bread, no eggs, no water and beer or rum? I always hunt for last minute deals, don't have a preference where to go, beaches are beautiful everywhere I went and it sounded like shortages all over Cuba regardless how may stars the Hotels have. So I came with lowered expectations... Maybe that is the secret to enjoy a vacation? There was bread, eggs, water and maybe the most important beer and rum was available all the time. There was spanish red and white wine (was not bad) and even Red Jonny Walker and Gin. Tonic water was a hit and miss and sometimes Cola too. I am used to not being able to have cocktails I like ( I don't drink Pina Colada or sweet drinks), they don't have vermouth or bitters like Campari and was no mint for Mojito. The beach it is like a vison. You will forget any shortages when you will see it, sitting at the beach or beach bar is mesmerising. You can go long walks on both side of the resort for kilometers there are no other resorts except the two neighboring ones , really really nice. The resort is a mature one, that means the rooms are a bit outdated and TV was a joke. I got the Junior Suite, spacious clean, no mold, no cockroaches. Water was provided for the room and when not I got the bottles refilled at the bar, no big deal. Had no problem with fresh bath towels or beach towels, they had plenty available. The usual... the cards for the door got "demagnetised" a few times but the safe worked and had no problem with the AC and it is adjustable. Food in the Buffet was repetitive but well prepared and I had no problem overeating...My favorite were the crockets. I do not understand the obsession with the bacon when reading reviews, yes there was no bacon, but there was prosciutto and plenty of cheese. Fresh guava, papaya and pineapple. There were sweets but not as nice as I had other places. Salad dressing seams to be an issue in all the resorts, there was some but they run out or I was not sure what it is. The last place I was in Cuba, they put BBQ sauce for salad... There was some seafood, fish and I mean by fish not tilapia but no shrimp, crab or lobster unfortunately. Tried the Portuguese Restaurant was surprisingly good. I should of skip the Italian, I don't see what is the big deal eating pasta with some sauce on it. My only disappointment was the entertainment. Mostly the entertainment was happened in the Lobby ( DJ playing music), one night was a saxophonist another night a singer, those were nice but no Cuban band and no shows. I

We had a great vacation! Small clean hotel, healthy food, great entertainment team! Shows at the pool and in the evenings are great. Only one blond woman at the reception didn’t smile much, but the rest of the staff was amazing, and managers too! Now they have internet in the rooms. Was happy to stay in a quiet and peaceful atmosphere.

Last day in playa paraiso, was an amazing week, I love the weather, the beach is amazing, it is hilarious wake up at morning and enjoy of one of the most beautiful views I never saw in my life, what I enjoyed the most in this resort was the company of the best entertainment team ever especially Dulian, Daniela and Calderon those guys make my holidays an amazing experience.

The staff at Playa Paraiso are what made this such an incredible trip for my friend and I! Everyone, from the bartenders, gardeners, housekeepers and entertainment team were exceptional and always had us laughing while enjoying the sun. A special shout out to Roberto on the entertainment team who had the best energy, always made sure we were enjoying the entertainment and helped us meet other people around the resort. And our housekeeper, Allen, was so sweet, made sure our rooms were pristine and always helped us with whatever we needed. They both made our trip everything it was. We went on two excursions : the snorkeling catamaran and the day trip to *****, Ciego de Avila with the crocodile sanctuary. Both excursions were incredible days with great staff, lots of educational information and beautiful views. I highly recommend! All in all it was a memorable trip and I can't wait to go back with more friends to show them all that Playa Paraiso has to offer!