Ulasan Novotel Caserta Sud

Great location with easy access to Carseta Palace and train station. Staff were verry attentive and friendly to help.

房間乾淨衞生，位置比較好找，因為靠近卡塞塔王宮這個旅遊景點，所以家庭出遊住宿的比較多，早餐可以但是相對比較忙。院內可以停車，停車安全。大堂有餐廳，午餐晚餐都可以，但是價格高一些。

房間乾淨明亮，床品舒服，服務人員熱情周到，早餐豐富多樣營養，位置離卡塞塔王宮僅2公里左右，切那不勒斯20公里，離高速路入口近，出行方便。

房間不錯，也不小，衹是餐廳的服務員態度略冷淡，其餘都還行。還能看到維蘇威火山🌋

Ottima posizione noi eravamo in macchina e siamo stati all outlet e al centro commerciale. Colazione fantastica

novotel連鎖酒店水平穩定。適合自駕遊。在主幹道邊上，沒有自駕車可能會不方便，離城中心區域有好幾公里呢。

1層房間新裝修的，風格很時尚，前台接待CARLA ZIELLO會説中文，幫我們叫的出租車，很nice的小姑娘。

放房間不錯，性價比合適

Ottima posizione, adiacente casello autostradale efacilmente raggiungibile dal centro città. Camera pulita, con un arredamento nuovo e moderno. Personale disponibile e professionale! Consiglio

Personale qualificato disponibile e sempre attento ! Le nuove camere superior sono ben fatte ! Non è più presente la moquette ma uno splendido parquet, totalmente rimodernata ! Nota negativa dimenticatevi gli armadi , sono stati rimossi e sostituiti con dei ripiani metallici che danno un SEnso di disordine e nella doccia non vi è più un ripiano per doccia sciampoo! Peccato perché rende la stanza scomoda !

Tutto ok, ci ritornerò!

We were placed here because our flight was cancelled. The reception staff are very helpful and friendly. Our room was clean and just all we needed snd we slept well, but I would not choose to book this hotel unless it is for business purposes. The pool area and pool itself is lovely but u MUST wear a swimming cap to use the pool which cost €2 to buy from reception and wont fit anyone but a small child. The restaurant is NOT open 24 hours and some of the staff are rude particularly the male staff. The food is lovely but overpriced as expected. The views are terrible so do not book if its for a holiday and the hallways are hot and have a funny smell.

Rooms are ok, but the staff is below poor: they don't have the answers to the simpliest questions. The breakfast was supposed to be until 10.30, but before 10 they told us they were going to close the buffet. On behalf of the next day, they didn't know what time they will close the breakfast. Last night we had to go to the supermarket to get decent food for our kids. Being a tourism professional myself, this hotel doesn't provide anything but a terrible guest experience with absolutely no desire to ever return.

This hotel is completely rundown. It’s not clean and it’s absolutely disgusting. Upon coming into my room. The AC was not working and I’ve been told to wait. I’ve waited 45 minutes and it’s still not working. I pulled down the bedsheets and the bed is filthy, dirty, covered in dirt and hair. The rugs are filthy. the bathroom is gross.