Ulasan Ibis Casablanca City Center

Seluruh hotel memancarkan bau parfum yang menyengat, dan kebersihannya cukup baik. Pelayanannya juga cukup bagus. Hampir tidak ada daging saat sarapan, termasuk tidak ada ham atau bacon. Kamar tidak ada sikat gigi, sandal tidak ada, handuk dan air mineral pun tidak ada. Spreinya sudah tua, handuk mandinya sudah tua, dan kamar mandinya bau tua dan agak apek.

Dekat dengan stasiun kereta. Sikap pelayanannya kurang baik. Saya berangkat untuk check in jam 1 dan harus menunggu sampai jam 2. Saya ingin menitipkan barang bawaan saya sementara untuk makan siang, tetapi mereka tidak boleh meninggalkannya, jadi saya harus untuk menghadapinya sendiri. Sebenarnya ada ruang bagasi di sebelahnya. Ada dua orang di meja depan, dan hanya satu orang yang check-in. Efisiensinya lambat dan wajah berbau tidak sedap. Saluran pembuangan di kamar bau aneh, tidak ada handuk, hanya handuk mandi, tidak ada sikat gigi dan tidak ada air.

I wrote in another review. For a short stay is good but don’t expect respect from reception. I asked for a airport transfer and in the morning the one in reception transferred me to street taxi !!!

Good hotel with bad receptionist. The receptionis must learn atittude with your customer. Only fatah has good attitude👍. The other receptionis not profesional muhammad, bader, murad  should must get new training about how to respect customers.

Excellent location. Very close to Casa Port train train station. Room very clean and the staff was very helpful.

First time in Casablanca. Chose Ibis as it was a reliable chain. The location was superb- located right next to the train station. The staff were helpful. However, if you want to use the hotel, note that the hotel doesn’t have a fridge or a safety box inside the room. Also the toilets had a bad smell when I first opened the door.

Grand mosque is near by. Take a train for 5 MAD from the airport, 40 mins , and this hotel Is across the train 🚊 station Casa Port.

Good location, only 3 minutes from Gare de Casa Port. Clean and tidy room.

very good hotel and location

Centralisered, closed to the train station. Quality price value is good.

overall is good

Very normal hotel, missing so many facilities such in the room, the quality of bed's sheet and pillows just so so, staff in the reception give no information about the stay, I paid for breakfast I got no feedback about it so I didn't have breakfast. I paid extra 27 dh for tax as they said. When I checked in the agent said 14 dh then when I wanna check out other staff said 27 dh, without any receipt or any prove, I don't wanna argue because I was in hurry for my train. Staff wearing no name tag, no uniform in the reception and the way they deal with the guests very ignoring and informel way. Anyway, this hotel should not be ibis hotel with international brand like accor, is like very local hotel on old Medina . I'll forward a message to Accor headquarters to deal with this hotel situation because is rediculous and doesn't deserve to have this brand. ارتقوا بالمستوى شوية راه حتى الاوطيلات غير مصنفة مابقاش كادير هاد التعامل .

all is good but one thing the hotel has to do is when checking in no hotel staff comes along to show where the room is

Good👍