Ulasan Quality Inn & Suites Carthage

The comforter was filthy and the sheets where dirty when arrived we informed the front desk clerk and he came down. He saw it and said he would note it on the account. The door would not open when we tried it 4 times it didn't open until the clerk held handle.high up

They accepted dogs!! Breakfast was great too!

Everything was fine except the pool was not available after the first day. Very disappointing. The hotel is getting a little ran down, needs new carpet, etc… but the staff was great.

The staff members were friendly but the quality at this Quality Inn has slowly declined over the past few years. There were many "out of order" signs posted on amenities and the cleanliness of the rooms was not up to par with previous stays.

Nice and friendly place ,except mattress is too soft .

The TV was not working for some reason

Property was run down but the staff was great. The staff was courteous and helpful. The room was clean. The hotel was easy to find and in a safe place.

Used to be beautiful precious moment hotel Now it's like Motel 6.

It was fine. Room was clean, A/C, and shower worked well. Opportunities for improvement include reinstalling a smoke alarm in room (old one missing), updating bathroom sink, and updating TV in room. Also, it took almost 30 minutes to check-in and there was no line !

Lack of hot water. Tried to shower between 6 am and 7:30 3 x no hot water. For a Saturday morning? The hotel was quite

The hotel itself was nice for the most part. The side entrance we used was open to the public which was a little unerving and walking down the hall there was a door handle that had been busted from what look like someone trying to break in. Our room was clean and the bed was comfortable but the t.v. did not work. When we arrived for check in on Friday evening, we were greeted by a friendly staff member at the desk however Sat evening we had to get our room key fixed and there were multiple people hanging out around the front desk, some were staff members some were probably their friends?? They were vaping and made me feel a bit on the uncomfortable side. Overall our stay was okay, the room rate was good but it was kind of a "you get what you pay for" kind of stay.

The room itself was clean but i had to unplug the refrigerator in the room. It was so loud could not relax. I had to hold the handle up on the door knob to get the key door to work. The worker came down to show me this. Then it still took multiple trys. No coffee except when breakfast was served. No OJ. Had to ask them to refill. Then it was an orange drink not OJ. Eggs were bland and tasted old. Watched the worker put cereal in the cereal containers that said Kelloggs cereal but the bags were not Kelloggs it said Hospitality on all of them. Staff were friendly and helpful. Carpet in the hallways were in desperate need of a vacuum.

I read reviews that mentioned the same problem I had... The TV in the room does not work and the front desk didn't seem too concerned about helping resolve the situation. The room was clean and quiet, but it would have been nice to be able to unwind and watch some TV

I spent a whole night without heat in my room.