Carlsbad Village Inn

Location was in walking distance of where we needed to be. Lots of good places to eat. Rooms were clean but only given one towel for two people? Staff was friendly.

The stay was ok. I feel that a bit more effort, even for the guests that stay only one night, would prove beneficial. And would increase their business. Something simple like a coffee maker with complimentary coffee in the rooms would nice. Or continental complimentary breakfast. Or even a vending machine that offers snacks.

It was a wonderful family vacation! Great beach, restaurants and shopping! The staff at the Carlsbad Inn! Was exceptional! Karen, Odalys and Natasha were so helpful and made our stay so wonderful!I would highly recommend this hotel Great for families with any age children!

Do not give this place your money ever! Just had my $1500 mobility scooter which helps me get around due to mobility issues stolen after several people have been casing the property to look to steal things. Homeless people and transients loiter the property management turns a blind eye and then cost customers like me much agony by having my mobility scooter stolen in the middle of the night. For the money they should at least have 24 hour security over here. There was a security car all of a sudden after this happened it looked like the person was sleeping inside the car. Smh! The management is awful has the least amount of customer service experience, and treats you like you are one of their employees... which isn't good! Too bad you can't give them a negative star because I would give many! They don't care about their guest here(especially the manager out of all people) they only care about themselves and it shows!

If I could do no *s, I would. DO NOT STAY HERE!! HEALTH HAZARD, PET HAZARD! My first room had wall to wall ROACHES! The second room-the only room that was wheelchair accessible- had mold you could smell when you walked in(I just didn't realize what the smell was right away.) The bathroom sink was coming out of the wall, you could see the mold on the outside of the tub, the fixtures, the bench. I am still trying to get my money back. The rooms are dark and dirty; the floors were cleaned by a blind person, the linen-just as dingy. DO NOT BELIEVE THE PICTURES THEY SHOW YOU! THAT IS NOT AT ALL HOW THEY LOOK. YOU WOULD DO BETTER TO SLEEP IN YOUR CAR, ON THE GROUND, AT THE BUS STATION. ANYWHERE BUT HERE!!

BEWARE! BEWARE! Stayed at this location on 3/2/23-3/3/23 (Room 166) as I travel often for work I look for deals on hotel rooms and Hotwire.com connected me with this place for the night. I have stayed at other motel 6 and even stayed the night before at same location and all was well. NOT IN ROOM 166 THOUGH. ROOM 166 ONCE THE LIGHTS WENT OUT THE ANTS CAME MARCHING IN! I WOKE UP WITH ANTS COMING FROM 1 SIDE OF MY ROOM ALL ACROSS THE WALL AND OVER THE BED AND ON THE DRESSER AS WELL. SKIN STILL IS CRAWLING FROM THE SIGHT THAT I WOKE UP TO. WENT TO FRONT DESK SPOKE WITH SUSIE ABOUT ISSUE AND SHE WAS NO HELP WHATSOEVER! TOLD ME THAT ITS UP TO THE MANAGER TO GIVE ME A REFUND OR NOT AND SHE DIDNT KNOW WHEN THE MANAGER WOULD BE IN. VERY NONCHALANT ABOUT THE ENTIRE ORDEAL. I KNOW THEY SAY YOU GET WHAT YOU PAY FOR BUT I DEFINITELY DID NOT PAY TO SLEEP WITH ANTS!! I STILL DID NOT RECIEVE A CALL FROM THE MANAGER SO CALLED NAME ALEXIS IN REGARDS TO THIS MATTER EITHER. THE HOTEL HAS DENIED MY REFUND THROUGH THE 3RD PARTY VENDOR HOTWIRE.COM. VERY UNPROFESSIONAL STAFF AND JUST NOT A GOOD PLACE FOR EVEN A 1 NIGHT QUICK STAY. WORST MOTEL 6 AND STAFF IVE EVER CAME ACROSS. ON TOP ALL OF THIS 166 IS A DISABILITY ROOM. NEVER AGAIN!!! CHECK OUT THE PICTURES AND VIDEOS I SHOWED TO FRONT DESK OF THE MARCHING ANTS, JUST TO BE TOLD, AM I CHECKING OUT THE ANT ROOM?? HELL YES I CHECKED OUT BEFORE ABLE TO EVEN GET MYSELF PROPERLY SITUATED FOR A LONGG DAY OF WORK THAT MORNING!!!!! STAY AWAY STAY AWAY!!