Trip22824567408
1 Maret 2024
We recently stayed at The Silo for 6 nights during our 6.5 week African Adventure in a Deluxe Superior Suite that was stunning. Floor to ceiling windows gives you gorgeous views of the city, mountains and harbor. Nothing was sparred when building this hotel and the décor. The suite was so spacious with luxurious bedding, heated bathroom floors, large soaking tub, walk in shower, sitting area and balcony. The hotel won a big award for “Best Achievement in Design”. I wrote the concierge in advance to plan restaurants and other questions and they responded quickly with great communication. Thank you to Jessica and Cemone for your great service. Annelina brought us to our suite and explained everything in detail. She was incredible. The food at the Granary Café was exceptional. My husband said one it was one of the best breakfast’s he has had. The pastries were divine. There was a wonderful a la carte menu with many choices. Thank you to Rita , Peter and Rob for your attentive service. All the staff in the restaurant had the best attitudes. Thank you to Nigel (Restaurant Manager) and Daniel (Host). We ate dinner at the hotel restaurant 3 nights, that had creative delicious food and loved the views there too. There is a marvelous rooftop bar with great drinks- be sure not to miss going there. It is the place to be! We also used the lovely Spa. Thanks to Kashiefa and Wardah. We were celebrating a special occasion and there were so many treats in our suite including delicious sweets, champagne, rose petals and chocolate covered strawberries. We surely were surprised every day! What makes this so hotel FANTASTIC is the General Manager Luis Pinheiro. He is so engaging with his guests, always present and with a great sense of humor. Thank you Luis for making our stay so extraordinary. The beautiful book you gave us is displayed on our coffee table in our home. Thank you also to Johandri (Deputy Manager) who was so lovely to us. All the staff had the best attitudes with the biggest smiles. The hotel is in a great location close to the V & A Waterfront Complex with over 450 stores and restaurants. Make sure to allow enough days in Cape Town to enjoy all it has to offer. A highlight was going up the Cable Car to Table Mountain. There was one staff member, that stood out to us. He had the biggest smile and we loved him! He brought treats to our room and took care of all our special requests. On night he knew we were watching a USA Playoff game on the TV and he brought us a big bowl of popcorn. Thank you Shingai for making our stay so exceptional! You are an amazing person! If you are looking for the BEST hotel in Cape Town with fabulous service, delicious food and gorgeous accommodations than The Silo should be your only choice! As I write this review it puts a big smile on my face remembering our 6 nights at The Silo Hotel.
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