Unfortunate experience - arrived for three night stay on a weekend when storm and power loss were anticipated. The hotel even had a flyer with information; however when we arrived in room we only had one fireplace log for our three night stay, one of the lanterns (for power outage) did not work, and thermostat would not work as it was flashing “needs battery”. Room only had no extra rolls of paper towels and because there was no way to take out any garbage, we were told to “put the trash bag outside and a staff member will pick it up” (that sat there for three days and was never picked up).
went and purchased $50 in additional fire logs as we anticipated that may be our only source of heat. (In the end we had no power for about 7 hours).
TV/cable set up did not work but maintenance assisted promptly. Front desk triple charged us for the remaining balance and I am still trying to work this out with them now 6 days later!
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