BG Tonga Tower Reviews

Big nice and clean rooms with excellent view over the ocean, city and mountains. Live music every night. Free parking. Large selection of food. Dinner and afternoon food very good. Breakfast with a large selection too, but could be better. If breakfast was better I would rate 10.

We had a fantastic time at Tonga Towers! Room was clean and spacious with welcome chocolate, robe and slippers. The hotel staff are very friendly and helpful throughout our while stay. It has nice facilities, as it was still a little cold we used the indoor spa pool, sauna and steam room which were lovely though not very big. Breakfast was superb with lots of choice, though can get a little busy with coach parties but the staff worked so hard to make sure that food is constantly topped up. Amazing rooftop bar/terrace with view over the bays. Overall we had a excellent stay! Thak you Tonga Towers!

The place was absolutely fabulous and clean. Entertainment for kids and adults were great, just a walking distance to the beach and town. I would stay there again. The food was also very very good.

The hotel is amazing, the service is unbeatable, the food is a 10 and the service is 10 out of 10.

It's right opposite the beach. It's hard to find a parking space when checking in during the day. The hotel has its own independent parking space, but it's only 10 euros a night. I don't recommend it because there are a lot of parking spaces at night. You can check in in the afternoon and go to Palma city center to play and eat. , there are a lot of parking spaces at the door when you come back in the evening. Find one close to the hotel. The hotel service and breakfast are good in all aspects.

Everything perfect, cleanliness, service, rooms... we went on a trip as a couple and it's spectacular. I highly recommend it.

Excellent hotel, unbelievable buffet, great location. Great clean room. Hotel located in the northern part of the island. Weather was perfect for cycling maybe too cold for Beach. Was there for nine days of Cycling. Would definitely recommend and go there again.

Lovely hotel , clean and well looked after . The food was excellent and the whole place had a friendly atmosphere thanks to the wonderful staff especially Evgeril on reception calm and knowledgeable nothing too much trouble and Gabriela whos smile lit up the bar. Thankyou all

The hotel was very clean and the staff couldn't do enough for us, one of the family has a nut allergy which was not a problem with the chef as he took us through daily what she could and couldn't eat.

The hotel and rooms are very clean. The staff are very friendly and helpful. The food quality and variety is excellent. There isn't anything I could complain about. We had a wonderful holiday and all said we would return. Highly recommended.

Excellent pools drinks and staff especially Manuel who made us feel so welcome and special , restaurant requires better organisation maybe 2 sittings to ease congestion, rooms lovely spacious and clean as was the rest of the hotel , 10 mi ute walk to the narrow sandy each , night entertainment i thought was very poor at night using staff to entertain most nights , enjoyed the holiday

Looking at previous reviews the same problems seem to consistent The lifts are too small for the size of the Hotel especially if you are on floor 12 like we were The sunbed situation needs to be sorted A large queue every morning at 08.00 then a sprint to get a parasol Food was what we expected from a 4* all inclusive no problems Friendly staff and good entertainment in the evening to cover all ages

Stayed here as a family .2 adults 2 children 9 and 16 all inclusive package through Jet 2 Holidays. This is marketed as a 4 star plus resort! Struggled to get past the negative first impressions. Late flight over at 7:25 pm . The coach transfer was a joke on a packed coach with all the drop offs. I lost count and it must have been about 8 different hotels. However on the way back it was only 3 stops and what I would have expected. Never had this problem on previous Jet 2 holidays . I was so knackered by the end and struggled to work out what day/time we arrived. Definitely consider a private transfer to avoid this . Hotel/Rooms This is a big hotel 14 floors and the lifts get busy. The Rooms were a positive for us as a family of four . Open plan area the sofa bed is made up into a bed. There is then the main bedroom that you can keep open or closed with sliding doors. Also you could access the bathroom separately from both rooms . Rooms were cleaned Daily. Fridge in room water supplied only on day one by hotel. Then it was buy your own after that . Pool area/loungers problem. Continuing the negative first impressions . As mentioned after a tiring transfer and not a great first breakfast we went to the pool area at 10am . There were no sun loungers available/reserved with towels. Plenty of space for them but not enough available. This resulted in us complaining to the jet2 representative to try and help with the issue. We also spoke to staff from hotel reception about this and the response was very dismissive as if they were used to it. This resulted in the daily survival of the fitness for loungers at 7:45am before the pool opening at 8am . For the size of the hotel there were clearly not enough loungers/parasols hence the situation and the attitude it created amongst people queing at silly O'clock to reserve a lounger. Food The food on the whole was just average for us. It gets very busy as expected on all inclusive. Again it felt like survival of the fittest. Go at the right times there was a reasonable amount of variety to the food. Staff worked hard although maybe understandably did not appear very happy. We experienced the tasting menu on the roof bar/terrace . However although the service was excellent the food was average in result. The roof bar and view was massive positive and a great showpiece to the hotel. Kids not allowed but staff may allow you to take some family pictures if you don't stay around too long. Entertainment/Activities Children’s mini disco. She did not got to kids club so cannot comment . During the day there did not appear to any obvious social activities going on unless you went looking for them . Evening entertainment I cannot offer an opinion on. Gym/tennis /padel Outdoor gym rack for pull ups dips etc.The small indoor gym itself was basic make do one, dated multi rack and no squat rack. You can get away with doing something in there buts it not massively kitted out.The spa entrance walking in to gym

Stayed at Tonga Tower for a week all inclusive with my partner and 10 year old son. Booked with Jet2 and as mentioned on other reviews it takes upto 2 hours to transfer from the airport. First impressions of the hotel are very good as it is very clean. We stayed in a junior apartment which was clean and spacious with a small kitchenette which was cleaned daily with fresh towels every day. The restaurant is very chaotic and felt too small for the amount of hotel guests. Busy times you need to queue toget into the restaurant and queueing again once inside for food and limited food choices. Fresh pizza were good but more queueing and there never seemed to be enough. cold pasta and a choice of 2 tomato based sauces, grilled meat and some kind of stew with vegetables. We all got fed up with the food after a couple of days and ended up eating out in the evening. The pool areas are clean and well maintained, but this is let down by the distinct lack of sun loungers, and long queues at the pool bar and main bar for drinks and food at snack bar. The only day we managed to get sun loungers, my partner had to join a queue of around 20 other guests waiting from 7.30am in reception for the doors to the pool area to be opened. Once the doors opened it was a free for all and I witnessed one set of guests take 6 loungers and 3 cabanas for their party. Another let down is the amount of queueing that you have to do. Lack of toilets in the public areas of the hotel meant long queues every time you needed to go. Entertainment was ok but not great. We went out most evenings and had a walk along the beachfront in can picafort, where there are lots of bars and restaurants to choose from. I wouldn't choose to stay at Tonga Tower again.