We went to this hotel on the 2nd week of a coach tour to the capadoccia. Originally we where given the must horrific room. Bars at the window, tiny, not even on the signs no balcony, no light really oppressive honestly I may of well booked a week in strangways!... Room 400 the signs start at 401.... We refused this room and where told nothing they could do originally. One gentleman on reception was unhelpful rude and dismissive. We refused to accept this and must have spent a good 2 hours being handed over from staff to staff, rsd rep was no use either. After persisting we managed to get one of the villas it was about a five min walk minimum to the hotel but we didn't mind the little bar and bistro and pool area over by the villas was stunning. The buffet is huge and has a lot of choice apart from the grill outside everything pretty much stays the same all week we did get bored of it by the end of the week. Drinking under all inclusive are horrible you don't get the choice of normal spirits. Rose wine was ok but they don't always chill it. Red wine again was ok. Pop was fine. Juice is awful. All in all an average hotel not 5star by UK standards but good standard for turkey. We both got sick we think from other guests when using the buffet some stomache bugs going around so just be careful. I don't think we got anything from the food. The pools are not heated, even the indoor one is actually too cold for an indoor pool. Sauna is ok but bench broken and generally needs a refurb. Steam room out of order. We booked in for spa treatment package 2. It was fantastic wonderful. Beware of the sales tactics... Some young man after massage ( not done by them) stating he is a physiotherapist saying I need to book more sessions due to risk of various ridiculous conditions that I am in no way at risk of not would he know via a massage. Alas we ignored it but apart from that very very good value for money. Just don't be suckered in as many on our trip where.
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