"It’s okay, but there’s no water to drink!"

"My experience at the Azor Hotel was nothing short of amazing. If I were to describe the staff in one word, it would be: Familia. They were the highlight of my stay and for that reason, I would return to Cali, Colombia in a heart beat. This was a last minute trip for me as I flew from the British Virgin Islands to accompany a family member for medical reasons. The hotel was aware of this and immediately made me feel recognized and at home upon my arrival. Azor Hotel has a great relationship with the nearby medical facilities so I felt assured that my family member and I would be taken care of. Check-in was smooth. There was a language barrier (understandably so), however, the team was very proactive and helpful with translating. I think it's safe to say I learned a lot from them and vice versa! Ellos me ayudaron y yo los ayudé :) The rooms are clean and comfortable and the housekeepers did an excellent job with servicing regulary. The same goes for the team at the laundry -outstanding job. All the housekeepers I came across were very friendly and made sure to check-in with me and how my family member was doing. This really meant a lot to me. Breakfast was 10/10 everyday. I genuinely enjoyed learning about and indulging in Colombian cuisine which Diego would proudly let me know about. Diana was a sweetheart - always served with a smile. They also remembered my name! That says a lot considering how many people they come across on a daily basis. Obviously they put a lot of love in the kitchen because lunch and dinner meals were also very delicious. My favorite was the fillet fish that came with plantain chips and salad! The mango juice was really good too. It literally tasted like biting into a mango back at home. Very natural and tasty. I was on the 10th floor so it was relativly quiet from my room. The view was beautiful especially at nights when the skyscrapers are all lit up. It’s location is ideal because there is nearby medical facilities, a pharmacy, the famous (and huge) Chipichape Mall about 7-10 drive away and if you need to make international calls, you can take a short 3-5 minute walk to Copy Center Versalles (across from the pharmacy) and pay a reasonable price for minutes - grateful for the front desk team for suggesting this to me. You get value for your money when you stay at Azor Hotels. The hotel staff was helpful with arranging safe transportation, too. There is a lot to see and experience in Cali and this is truly the perfect place to start. I want to say a special thank you to Marleny Rojas who left a very positive note in my room after attending to it the day prior to my departure. It tells me that there is a genuine passion and care in the work that the team does and that is truly the heart of what hospitality is about. They stayed aware of my reason for travel and made sure to let me know that they cared. Muchas gracias! Would highly recommend!"

"I wanted to be in the south of the city, so it was a perfect location for me. I did not like that the pool is not available early in the morning, and I felt the toilet and shower were old...the water in the shower did not fully drained. People were very nice and helpful. It is not a great hotel, but it is good enough"

"Personal was not friendly. Only give two towels. We were 3 person in the room. I always asking for extra towel. As a question they don’t know anything. I try to cancel first day. I didn’t like how ungrateful personal. I couldn’t cancel it . Not recommended it"

"Very Bad place."

"Everything nice"

"The room is very different from the pictures."

"The room was rather basic, and the hotel entrance was on steps, so you had to carry your luggage up, which was inconvenient."

"The hotel is located in good area. The personal are very friendly too."