There were hairs on sheets and floor, dirty towels and with holes, stains on the duvet cover, bed headboard with red stains and dirty, dirty cutlery, stool and chairs are broken and dirty .... Just the opposite of something comfortable and clean. Ah! And the bathroom has not a regular ceiling, it is open. We booked it for 2 nights, the first night we arrived at midnight so we didn't see the whole picture but when we woke up the following day and saw how it really is, we decided to leave it immediately. Obviously, we requested to talk to the manager and walk the room with him, but he neither picked up the phone nor showed up after 2 hrs waiting for him to react. The staff is very nice and comprehensive, but they are hands-tied because they can't do anything without the OK from the manager. They are sick and tired to cope with angry clients who complain about the same lack of cleanliness that I'm doing here. This event ruined my last day in Cairo and forced me to waste precious time looking for another accommodation for my last night there.
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