Top 5-Star Hotels in Cairns

I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience...

I had deluxe sea view double room.Very nice view.The best location,the shore broadwalk is just next to the hotel(can see at my balcony).I’ve read reviews saying it’s old,but actually it’s maintained in acceptable manner.Don’t expect luxurious 5stars design,it’s more like resort style hotel.The pool is big,with a small heated pool.Gym is small but sufficient,always empty.The rooms are clean, tidied up daily.Be careful the bathtub only has half glass covered up, no flooding would happen if being careful. Very nice room though. Helpful and nice front desk staff. Very good for value.

The apartment is rather new. Location is the biggest its advantage. Vert close to bus station and restaurants. The whole block of 1/2 bedroom apartments are next to the “hotel”. The check in and out processes were fast without hassle. During my stay, I found some daily problems that I had to sort out. As the staff at the reception said the apartment is managed by the hotel, however, it is not serviced exactly as the hotel rooms. I prefer to have some information sheet telling some basics solutions. It was not cleaned up every day. We had the cleaning services for the 4th, 8th morning. I have to ask for refilling such as clean towels, toilet papers, rubbish bin bags, dishwashing tabs, I also need to empty the rubbish or food garbage.  Most disappointing, someone having their food in room and drop them nearby my door daily. As the temperature is hot there and stinky smell was suck.

The hotel is a bit old, close to the cruise ship terminal, the room balcony faces the port, the waiter's attitude is very good, but you can't check in before the time, the other hotels are OK. Opposite the hotel is a ******, the central air conditioning cooling tower on the roof is very noisy, and the balcony door must be closed.

This hotels wins the first place among other hotels on our Cairns trip! Brand new with mazing staff who are always there to make your stay perfect. The hotel has four pools in this nice courtyard area facing the beach, so you can swim with the view. Yet, the pools are not crowded at all. Family pool doesn’t look like, yet it is shallow with sand, little fountains and everyone seemed to have fun in there. Rooms are spacious and the beds are super comfy. Balconies are made for outdoor use with furniture and even night light. The view is worth the price!

There is free coffee on the first floor of the hotel. It is very close to the fleet terminal to take a boat to the Great Barrier Reef. It is 6 kilometers away from the airport, which is not far. The room is quite big. There is a convenience store across the street downstairs. Turn right and there is a supermarket Woolworth at an intersection. Going forward is the night market. There are several good steak restaurants around, but remember to make a reservation. The environment is OK, but I think the Pullman International opposite is more beautiful. It gets dark early in winter. Try to return to the hotel before dark. Stay away from indigenous children.

Great staff! We dropped our passport on the Uber and the Uber driver asked for $100 to return it to us. When the concierge saw that, she rushed towards us and reprimanded the driver and insisted that he return us the money. The receptionist almost got into a fight with the driver for us and managed to force the driver to return us our passport and the money and we were so grateful for that! It was our first day in Cairns and she helped turn our day around. Kudos to Pilar and Charlotte for helping us that day! Very convenient location with short walk to the reef terminal and lots of bars and restaurants nearby with a great night life right here at the hotel. Good view of the sea from the hotel too.

We stayed in a 3-bedroom room with 5 adults and 2 children. There was a washing machine, detergent, and kitchen supplies, so we had a very comfortable stay. We arrived early in the morning, but luckily we were able to check in at 9:30, and the staff were very friendly and it was great. If I had to point out a negative point, it would be that there were some bugs, but they were small so I don't think it was a problem unless you really hate bugs. If I have the opportunity to come to Cairns again, I would definitely stay here.

One night, two thousand apartment suites are too far from the five-star standard described, and the room facilities are outdated. The air conditioning in the rooms is old and noisy. I can't sleep when I turn on the air conditioner. It does not meet the standards of high-end hotels, and does not meet the standards recommended by Ctrip. Never choose this hotel again.

With a stay at this apartment, you'll be centrally located in Cairns, steps from Cairns Esplanade and 9 minutes by foot from Cairns Marlin Marina. This spa apartment is 0.5 mi (0.8 km) from Reef Fleet Terminal and 0.2 mi (0.3 km) from JUTE Theatre Company.Take time to pamper yourself with a visit to the full-service spa.Free self parking is available onsite.Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a full-sized refrigerator/freezer and an oven. A 55-inch LCD television with digital programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a desk and a separate sitting area.