DoubleTree by Hilton Cairns

Ulasan DoubleTree by Hilton Cairns

DoubleTree by Hilton Cairns

121-123 Esplanade, Cairns, Queensland, 4870, AustraliaLihat Detail Hotel
DoubleTree by Hilton Cairns
DoubleTree by Hilton CairnsDoubleTree by Hilton CairnsDoubleTree by Hilton Cairns
Cek ketersediaan kamar untuk tanggal perjalanan Anda
Kami Samakan Harga
1 malam

Ulasan Tamu tentang DoubleTree by Hilton Cairns

8.7/10
Luar Biasa
260 ulasan
Ulasan terverifikasi
Lokasi8.9
Fasilitas8.3
Layanan8.8
Kebersihan8.7
Filter berdasarkan:
Urutkan berdasarkan:
Semua ulasan(260)
Ulasan positif(248)
Ulasan dengan foto/video(81)
Dekat pantai(27)
Sarapan lezat(24)
Ada kolam infinity(17)
Tersedia kolam anak(17)
Kolam renang bersih(17)
Kolam renang sangat bagus(17)
Resepsionis sangat ramah(15)
Pemandangan laut bagus(12)
Buruk(12)
W
Kamar Guest King
Check-in Des 2024
Traveler solo
66 ulasan
2.0/10
Diposting pada 30 Jan 2025
The walls are paper thin. You can hear people from the next room. No one answers the phone in this hotel. I called for two days all day nonstop at different times and cannot speak to someone. I was provided an email to email them from a corporate phone number and it took them two days to respond to my email.  I left all of my chargers in the hotel room. They are not in my suitcase, so there’s no other possibility, except for that they were left in the room. They claimed that they were not left in there. This means that one of their employees stole them.
Terjemahkan
J JoanneBaker
Guest Two Double Room
Check-in Des 2024
Pasangan
10 ulasan
7.0/10
Diposting pada 13 Jan 2025
The hotel is a good location walking distance to Bars and restaurants It is very dated and in need of a revamp old lifts We got checked in but was disappointed to Find out that the hotel was under construction and that there was no pool they did provide transport to another hotel but we just went to the public one Fresh towels were provided daily but the bath had not been cleaned or washed out The bathroom is small can’t fit two people in at the same time
Terjemahkan
Tamu
Guest Two Double Room
Check-in Des 2024
Pasangan
6 ulasan
10/10
Fantastis
Diposting pada 10 Jan 2025
Good location, only a very short walk to the sea from walk along the esplanade. The breakfast is good and the staff are very friendly. There's an activities desk in reception and they offer plenty of choice.
Terjemahkan
Guilherme Salazar
Kamar Deluxe Tempat Tidur Ukuran King dengan Pemandangan Air dan Balkon
Check-in Mei 2025
Pasangan
4 ulasan
7.0/10
Diposting pada 29 Jun 2025
The hotel’s location is great, but we had a few inconveniences. irst, the room phone wasn’t working. I informed the front desk, and they said it would be repaired, but it never was. Then, the alarm went off in the middle of the night, and we were told it was just a test. Testing in the middle of the night was very inconvenient. We couldn’t get back to sleep afterward.
Terjemahkan
Tanggapan dari Properti: Dear Guilherme, thank you for taking the time to share your experience. While we're glad you enjoyed our convenient location, we're truly sorry to hear about the inconveniences you faced during your stay.We apologize for the issue with the room phone and the lack of follow-up after you reported it — that’s not the level of responsiveness we aim to provide. Additionally, the alarm going off in the middle of the night, even as a test, was clearly disruptive and should not have occurred at that hour. We understand how frustrating it must have been to lose sleep, and we sincerely regret the impact it had on your stay.Your feedback has been shared with our team to ensure these issues are addressed and prevented in the future. We appreciate your comments and hope you’ll consider giving us another chance to provide a more seamless and restful experience. Adila - Commercial Team
Tamu
Guest Two Double Room
Check-in Mei 2025
Pasangan
5 ulasan
9.0/10
Sangat Baik
Diposting pada 15 Jun 2025
A bit outdated rooms and foyer areas..is in need for a good renovation. The beds were too soft for my tastes , but the pillows compensated for it. Other than that , everything was perfect. The best part of double tree are the warm cookies they offer on arrival. I had requested the recipe for the same, which the team happily obliged. A very friendly staff and really helpful. Rooms were clear and well sized. Keep up the good work.
Terjemahkan
Tanggapan dari Properti: Thank you so much for your honest and thoughtful feedback! We're delighted to hear that you enjoyed the warm welcome (and our signature cookies!), as well as the friendly and helpful service from our team. It's great to know the room size and cleanliness met your expectations, and we're glad the pillows helped balance out the softer beds.We also appreciate your comments about the rooms and foyer — we understand the importance of keeping things fresh and modern, and your input is valuable as we plan future updates. We're so pleased you had a positive overall experience and hope to welcome you back again soon! Adila - Commercial Team
손
Superior Double Double Room With Balcony
Check-in Apr 2025
Bepergian dengan teman
1 ulasan
10/10
Fantastis
Diposting pada 25 Mei 2025
Good~!
Terjemahkan
Tanggapan dari Properti: Thank you for taking the time to leave a review about your stay at DoubleTree by Hilton Cairns. We are thrilled to read you enjoyed your time with us and look forward to welcoming you back soon. Adila - Commercial Team
Pengguna Anonim
Guest Two Double Room
Check-in Nov 2024
Traveler solo
1 ulasan
4.5/10
Diposting pada 8 Des 2024
Hotel is very dated. Room has molding smell. Bathroom is very basic. Not much a service from the hotel either.
Terjemahkan
alcw102
Deluxe Two Double Room With Water View And Balcony
Check-in Nov 2024
Keluarga
20 ulasan
10/10
Fantastis
Diposting pada 28 Des 2024
The hotel is big and the view is so nice. There is free cookies at the counter.
Terjemahkan
Fardin
Kamar Superior dengan Tempat Tidur Ukuran King dan Balkon
Check-in Apr 2025
Traveler bisnis
4 ulasan
10/10
Fantastis
Diposting pada 12 Jun 2025
very good hotel and great experience, i love the hotel and reception and i love the room!!!
Terjemahkan
Tanggapan dari Properti: Dear Fardin, thank you so much for your amazing feedback about your stay at DoubleTree by Hilton Cairns. We're absolutely thrilled to hear that you loved the hotel, the reception, and your room — it means the world to us. We're so glad you had a great experience and hope to welcome you back again very soon. Adila - Commercial Team
Tamu
Kamar Guest King
Check-in Feb 2025
Pasangan
1 ulasan
9.5/10
Menakjubkan
Diposting pada 31 Mar 2025
The Hilton Double Tree is in a perfect location, being within walking distance of Cairns City points of interest. The hotel is clean and the beds are super comfortable. Staff are friendly and obliging. Breakfast has gluten free cereal and bread which is a boon to coeliacs. We will stay there again.
Terjemahkan
Joshmac
Guest Two Double Room
Check-in Feb 2025
Pasangan
3 ulasan
10/10
Fantastis
Diposting pada 29 Mar 2025
Great stay. good location, lovely staff and taxi service to the hilton sister hotel as their pool was being redeveloped.
Terjemahkan
Aakansha
Kamar Guest King
Check-in Agt 2024
Pasangan
2 ulasan
10/10
Fantastis
Diposting pada 10 Okt 2024
Amazing experience. Really beautiful property. Great staff. We booked our reef experience with them. Had really fun. Helpful staff members. Loved their welcoming fresh baked chocolate chip cookies. They updated our room for a ocean view room.
Terjemahkan
Tamu
Kamar Tempat Tidur King Size dengan Pemandangan Kota / Gunung Deluxe
Check-in Feb 2025
Traveler bisnis
3 ulasan
10/10
Fantastis
Diposting pada 23 Mei 2025
It was a great stay experience. Good location to get around. One of my favorites choice for business travel.
Terjemahkan
Tanggapan dari Properti: Thank you for your kind words about your stay at DoubleTree by Hilton Cairns! We're so pleased to hear you had a great stay and found our location convenient for getting around. It’s especially rewarding to know we’re one of your top choices for business travel — we truly appreciate your support and look forward to welcoming you back on your next trip. Adila - Commercial Team
Tamu
Kamar Superior dengan Tempat Tidur Ukuran King dan Balkon
Check-in Des 2024
Keluarga
20 ulasan
10/10
Fantastis
Diposting pada 22 Jan 2025
The location of the hotel is superb, it is very convenient to get everywhere from here, either by walking or by public transportation.
Terjemahkan
Tamu
Kamar Superior dengan Tempat Tidur Ukuran King dan Balkon
Check-in Des 2024
Pasangan
1 ulasan
8.5/10
Luar Biasa
Diposting pada 12 Jan 2025
We really enjoyed our stay & will definitely be back. The room was lovely with the ocean view. Staff were fantastic & location was great with a short walk to night markets along the esplanade.
Terjemahkan