Ulasan Marysol by haeundae beach

amazing view, clean, new room, but there was only 1 big towels for 2 adults. that’s too strange. reception asked to pay for another one. crazy. the first hotel where we have faced such problem. thats not the service. moreover they don’t clean room every day. breakfast was average. nothing special.

****BOOK AT YOUR OWN RISK**** Tl;dr - we will NOT stay here again, nor recommend anyone else this Marysol by the beach Haeundae hotel to anyone. Pro: - Between Haeundae stn and beach. - Good Korean fried chicken shop at the main entrance. Cons: - Arrived approx 4:00pm (check in is at 3pm) but hotel receptionist told us no rooms available and we would have to wait until cleaning was done. 30 mins later, asking for an update, cleaning was not yet done (or cleaning staff have not yet arrived) asked us to continue to wait. However Korean citizens were easily able to check in and get their room cards without a hitch. No issues or waiting for them. Many foreigners (including ourselves) were left bewildered. Only when we kept asking to find a solution did they decide to give us a twin room (we booked a double) for the first night and told us we could change back to a double the next day. We had sight seeing activities and tram tickets to attend to within the next 40 mins. The next morning there were still no rooms available so we decided to leave our suitcases with the receptionist because we have our itinerary to follow. Receptionist actually told us a room was going to be available in about 4~6 hours but we wouldn't be waiting or come back for that. We got When we finally came back at around 8pm (no staff after 10pm according to hotel guidelines) we were again shocked to see no staff available. We had to wait a further 15~20 mins until a staff came out in what looked like to be her pajamas to attend to our room change as per agreed the day before. Finally we got the actual room we booked, however the cleaning crew left the previous occupants used towel on the room's table. We were hesitant that the cleaning staff actually cleaned the room thoroughly (or changed the bedsheets). Also in the bathroom, under the sink there is no drain hole, so if you shower and the water leaked out there is no way of removing the flood build up. A very poorly designed bathroom layout. - Only 2 elevator available to reach rooms which means long waiting time. - One light switch besides the wall AC control panel to turn off and on all lights on the room, and one for the bathroom. The big light above the room door switch has been disabled and the motion sensor covered by tape and paper. - One building split into two hotel companies but they both share identical floors. But when asking the other hotel receptionist "where are the staff gone?" We got a cold response "we don't know about that".

Located near to the night market. Not bad but downstairs have a stench

It was a nice experience! Good location and services! 👍👍👍

Good service, great view.

It was above average really nice!! Location was good too with great ocean view!

해운대바다 접근성 , 맛집과 길거리 문화 재래시장 접근성 최고입니다. 조식도 기래이상이고, 오션뷰도 생각보다 굿입니다~~♡ 자녀도 다음에 오겠다고 점찍고 가성비 최고입니다

Заехали в отель на два дня. Вид из окна очень красивый на море и на пляж хеундэ из 30-го этажа. Всё очень хорошо

오 위치는 정말 환상적이네요. 해운대 시장 옆이고 해운대 백사장까지도 단 2분 해운대역도 단2분 퍼펙트한 곳 너무 무더워서 잘 못나갔지만 완전 핫한 중심에 있어서 몇발작안가도 맛집과 유흥 해변까지 너무 퍼펙트한 호텔임돳 내년에 또 갈래요

이 호텔 최고의 장점은 조식이 맛있어요! 대충 가짓수 채운게 아닌 정성이 들어간느낌? 룸 안에 있는 유동커피도 좋은데 조식에도 스벅 캡슐도 있고요. 그리고 물놀이한다면 최고의 위치입니다. 바닷가 가까워서 좋아요. 방 컨디션이나 그 외 시설도 이 정도면 가격대비 훌륭하다고 생각해요. 기대도 안했는데 오션뷰로 업그레이드 해주셔서 정말 잘 묵고 갑니다.

도보로 5분? 정도에 해운대 해수욕장이 있고 호텔위치가 번화가에 있어서 식당 놀거리 구경 등 모든 것을 하기에 편리했어요 ! 응대도 친절히 잘 해주시고 조식도 맛있었어요!! 그리고 방 안에서 보이는 해운대 뷰가 진짜진짜진짜 너무 멋있고 아름다웠어요ㅠㅠㅠㅠㅠ 침대도 진짜 편했고 시설도 엄청 깨끗하고 좋았습니다 !! 덕분에 부산에서 좋은 추억 쌓고 갑니다 !!

本次旅程為4日3夜，都是住此酒店，checkin後立刻檢查床是否清潔，發現完全沒換床上用品，都是髒髒的（看圖片），馬上去服務台反映情況，等了半小時都不見清潔人員來，又下去叫第二次（房間沒電話打去服務台）才來。之後每天的清潔也是只收拾垃圾，但每次都沒收洗手間的垃圾桶。還有服務台要早上10點才有人，沒見過酒店不是24小時的。總之這次是一次很壞印象的體驗。

31층에서 바라보던 뷰가 멋짐 바로 앞이 해운대 핫 플레스라 더 맘에 들었어요 ㅎㅎㅎㅎ저녁먹고 구경도 하고 해운대 바로앞이라 바닷가 산책도 하공 ^^담에 다시 가기로 했어요 그리고 조식도 신청해서 갔는데 조식또한 맘에 들었어요

酒店位置很好，離海雲台海水浴場和地鐵站很近，服務人員服務態度也很好，就是衛生希望能天天打掃，而不是2-3天打掃一次，這樣就更棒了，然後電梯人多時，會排隊排很久，很容易滿員，導致下不去也上不來，這邊建議三台電梯能同行運行，可以減少等待電梯的時間，不然會很容易塞住，整體來說不錯，下次去釜山還會考慮入住