Great location, beautiful house / breakfast dining area, and very centrally located in the old town. However, service was lacking and was generally cold. Receptionist seemed under trained as she seemed confused as to how to deal with some of our requests (like booking a transfer to the railway). As well, in order to book an airport / railway transfer to the hotel, you have to contact them first but you cannot book it in advance. You can only book it on the day of your arrival. Thankfully we had an Uzbek SIM card because otherwise we wouldn’t have been able to arrange for a transfer at all upon arrival in Bukhara. As for the room, it was clean and comfortable. However, WiFi was not great (quite patchy and sometimes there was no reception at all). Also there was no “do not disturb” sign available to hang on the door and no safe provided in the room (despite the website saying otherwise). With that said, one morning we left all of our valuables out and unbeknownst to us, the cleaner went in to clean as we went for breakfast. Thankfully nothing went missing however it left us feeling very wary about the security of our belongings. Overall an ok stay.
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