Comfort Suites Brunswick

The Front Desk was wonderful and the room was wonderfully spacious and clean and comfortable. Breakfast was hot and coffee plentiful. This was just an overnight stay over Thanksgiving holiday. Looking forward to staying here again on out next trip.

The staff was horrible ! They didn't clean my room and they made us come get towels and the vacuum to clean our on room ! 😡

The place was nice. Couple things. We reported to the front desk that the toilet was filling every couple minutes on our way out to dinner and it was still running when we returned. Would have done that all night if I didn’t shut it off. I again reported it in the morning and the front desk had no record of it being reported. She even asked if they offered us another room and I said no. Also our shower curtain was missing. We did report our room smelled like smoke and Pine-Sol so we didn’t get charged additionally as if we were smoking. The breakfast did not have many options unlike some others we stayed at, but it was good.

The staff were incredibly rude!!! Right from the moment we walked in we weren’t greeted then the person checking us in was ready to argue about our reservations and I wished I had not booked in advance. Every contact with all the staff was not friendly. They need a customer service training at that facility. I will never stay at a Comfort Inn hotel again.

First issue, we had a disgusting mattress in our room. Like, burn immediately disgusting. Had to wait for management to get us a new one and even the new mattress was awful to sleep on. You could feel every spring and coil. Second issue, I asked the breakfast staff to check ingredients on the breakfast sausage for me (food allergy: wheat) and she refused entirely. There was literally nothing I could eat safely except old looking fruit and yogurt. I've never experienced staff outright refusing to check labels for me- other hotel chains have been accommodating and helped me figure out what would be safe for my food allergies. Do not recommended for comfort or accommodation.

Had a great stay! Leslie was extremely helpful! Ask her about places to go for dinner, you will not be disappointed!

Room was clean and large so we could be comfortable. Bathroom needed some paint and maintenance. Door frame had rust near bottom and baseboard molding needed attention. Breakfast was very good.

Staff was great! Check in was easy and quick! Room was clean; The only issue in the room was the blind didnt close completely, used ironing board to hold corner in place, forgot to tell staff on way out now that I remember. Room 218 if staff is reading.

For some reason, I got a handicap room, so everything was lower than normal. No seating other than the desk chair and a couple small ‘cubes’. Walked around barefoot and had to scrape gunk off my feet. Drapes were falling down. Refrigerator functional but wobbly.