Hotel Jacobs

Quaint hotel within walking distance of the centre and main places to visit. Comfy bed, nice shower and nice and clean.

Great location close to the centre but away from the noise. Front desk were friendly and I was able to store my bicycle, although a shame you have to pay extra for this. Bed was comfy and room has needed amenities. Breakfast options were a bit limited but well stocked considering how busy it got. I would stay here again if revisiting Bruges.

We were very impressed by Hotel Jacobs. We stayed here last week after a last-minute decision to get away for an impromptu night away for half term. I like the location. While it is in the old town, it is just outside the main centre but a very pleasant, 5-7 minute walk through my favourite, quieter end of town. But that makes it VERY easy to drive to and park up outside the hotel to off-load (and later collect) our bags. The desk staff were extremely helpful on arrival and throughout our stay. They were more than happy to go out of their way to help in whatever way, make recommendations for places to see and bars and restaurants to visit, etc., and confirmed that the Boogschutterslaan car park was a perfectly good (and free!) place to park. I had my bike on the roof of the car and the car park was only a 5-7 minute (pleasant) cycle to the hotel. I suspect there might be a bus service into the centre of town from the carpark, but I didn't check or need this. We had booked a quadruple room, and I have to say it is one of the nicest family rooms we have stayed in, anywhere. The room was made up of two interconnected rooms, both of which were of a very good size: perfect for getting the girls to bed in one while we have a beer-nightcap from the perfect little bar downstairs in the other. It is definitely worth paying a little extra to get the much bigger room. The beds were very comfortable, and the bathroom was huge with a lovely walk-in shower. Everything was spotless. We arrived early, but the desk manager was happy for us to book in then, and while the room was not quite ready at that point (he did check), we had a message not too long later to say we could get our room at any point from then. Meanwhile, they were more than happy to let us leave our bags in their storage room, as well as on the second day when we left. Breakfast was superb, with a fantastic range of fresh bread, fruit, pastries, and all the usual cereals, etc., as well as perfectly cooked scrambled eggs and back bacon. We had a lovely stay and our only issue (regret) is that we didn’t book at least another night. Until the next time, as we will be back....

stayed here a night in a quadruple room. we found the room to be small for 4 people with thin walls and sharing the same bathroom. considering the price is exactlz the double of a normal room we should have gone for two double rooms. receptionist was friendly. room was quite stuffy at the first entrance and smelled of sewage. it is an old hotel which needs some sort of renovation. the noise from the flooring upstairs kept us awake during the night. other than that sleep quality is very good and location is a pleasent walk to the town center.

Hotel is very small and the room as well.not much staff in the hotel except the lady sitin in the reception.breakfast was really good.bathroom was really depressing.location is not bad.its basically a budget hotel

I always expect good customer service but when I was in Brugges I had an emergency and needed to sign some paperwork that had been emailed to me from Australia. Recognizing the nature or the situation the staff at Jocobs Hotel did everything they could for me- it's like they saw me as a 'real person' not just a customer. They help me print then helped me fax it back to Australia and the whole time were so friendly and understanding. I want to say a special 'thanks' to Charlotte at reception- she was just a delight. Thankyou!