Ulasan Novotel Breda

Big and cosy rooms with a nice homely feeling. Still remember their angular windows. Very nice garden and location. Absolutely quiet and blissfull. Their breakfast buffet was very good ,even for a vegetarian like me. Loved the food and tea options.

L'accueil du personnel de l'établissement

Au top !

Alles prima

The good thing was that the room was adequate and quiet and there were some helpful staff. Unfortunately, not all. More unfortunate is that this is where the good stuff ends. The room was not clean on arrival. The curtain was stained, the door had what seemed to be coffee spots and there was brown slush in the mini fridge. Cleaning the room was problematic for the full two weeks of my stay. It hardly happened at all and only got done properly once after I personally instructed the cleaners on what needed to be done. And then again, it all got neglected the days after that. So, no improvement either. The bathroom sink was never cleaned. Neither was the wall of the shower or the fridge. The bed top cover just gets pulled straight while the bedsheet is not even tucked in. Worse, when it was no longer clean, it never got replaced until I insisted on it. The senior receptionist did not seem interested to resolve any problems. My complaints were listened to and then completely ignored. She was only interested in deflecting and profit. My request to report the complaints to management were completely ignored. On top of that, the room was uncomfortably hot. The airconditioning does not allow for individual room cooling. The good news is that the system is being renovated and that this problem should be resolved in the near future. Some staff can’t be bothered to even try and help. It seems to be too much to ask to get even clean towels and forget about making the bed. While others go out of their way to make up for those mistakes. You might get lucky if you meet up with the right staff members at the right time. The hotel is rated as a four star hotel. But the facilities barely allow for a three star rating. There is no gym, no additional toiletries and definitely no consistently high standard staff. In general, I will never come back here again. I will not recommend this hotel for anyone planning to stay more than one or two days maximum.

Ontvangst was vriendelijk, ontbijt was top Schimmel in kit op de badkamer Bij het uitchecken moest ik ineens nog 30 euro betalen. Toen ik vroeg waar het voor was waarnaar ze het aan de manager ging vragen. Blijkbaar was er een fout bij het inchecken gemaakt en moest ik ineen keer ipv 30 euro , 39,60 betalen!!!!! De dame aan de receptie vond het vervelend maar kon er niets aan doen en de manager zat in bespreking....erg klantvriendelijk novotel!

On the 2nd day my room card was turned off, I was not able to get into my room, with my passport and luggage inside, because they said that I wasn’t paid the room. But it was not true! Room was paid through a Voucher. Meanwhile the treat was very disrespectful, I said “I need to get into my room”, and the answer “you have to pay” while smiling… It was really shocking to me because I couldn’t prove the room was paid but it was and they don’t care.

The Novotel in Breda is pretty typical of any traditional Novotel in lay out and what to expect. The room I had was a superior with two single beds- I had booked last minute. Comfortable and clean. Came with a fridge, tea/coffee facilities and a safe. Bathroom was clean and standard. Food in restaurant was on expensive side albeit the ribs were excellent. Special shout out to the woman server who had a massive smile on face and nothing was too much effort. Breakfast was fine. If you have time there are forest walks and marshes nearby which are really worth the visit. Not sure why had to pay for parking as not in centre of town and appeared to be part of hotel. In summary. Good Novotel with good customer service.

Slow and bad service at the front desk. 3 people were there but would not take care of us!

Good hotel - stayed 2 nights, close enough to centre and to get to Tilburg. Breakfast is good. Nice area around the hotel for walks.

Très bien situé à l'entrée de Breda mais assez loin du centre-ville. L'emplacement permet de visiter les alentours (Zelande, l'ancienne île de Walcheren...). Les chambres sont correctes, bonne literie et bon wifi. Il y a une petite piscine extérieure à disposition. Le personnel est accueillant et professionnel. Le petit déjeuner est aux standards du Groupe Accor.

Excellent welcome by friendly staff. Nice sized room. Comfortable beds. Breakfast was good.

Voor een goede prijs, een leuke hotel gevonden

On a eu le malheur d'arriver vers 14h, et la réceptionniste nous a froidement demandé de revenir à 16h pour le check-in ! (Sinon ils font payer 60€ pour avoir la chambre avant 16h! Même en étant membre Accor. C'est vraiment pas correct. La chambre était vieillotte, très mal isolée, on entendait tout ce qu'il se passait dans le couloir. L'extérieur n'était pas très bien entretenu et la piscine était froide. Le parking est payant et tu n'as pas le choix de te garer ailleurs. Le pdj était pas mal, sauf la salade de fruits qui était passée.