Hotel dengan Sarapan Pagi di Kigali

Negative points • Although I booked a twin room, they told there were none available. The first room they showed me on the second floor was extremely noisy due to loud music and vibrations from the restaurant and event space. The next room they offered faced the road, but the wall was not soundproof and the outside noise was very disturbing. • When I tried to speak with the manager, there was no manager available on Sundays. If the manager is off, there should be someone acting on their behalf. • The restaurant had many flies. There were both soft-boiled and hard-boiled eggs, but even the “hard-boiled” ones were half-cooked inside. When I asked for a properly hard-boiled egg, one of the kitchen staff gave me an unpleasant look, and even after asking, the egg was still undercooked (photo). The male kitchen staff were unfriendly, and it was impossible to order any egg dishes comfortably. • The corridor lights turn off automatically, making it pitch dark and creepy. Positive points • Comfortable bed, welcome drink

The hotel’s cleanliness is exceptional, and the beds are exceptionally comfortable. The hotel is situated in the city of Kigali, offering a panoramic view of the city’s picturesque landscape from its elevated position. The swimming pool is a highlight, and the staff consistently demonstrates professionalism and a willingness to assist guests. I highly recommend booking a stay at this hotel during my next visit to Kigali.

I had sent 2 emails to inform lodge i would check in at 2.30 am; no one was on reception when I arrived. Had to wait 20 minutes for guy to show. They’d put in very loud room beside very busy dual carriageway. In the end they upgraded me to quieter room but still heard construction noise banging from neighbouring compound throughout the night. I left a 10,000 franc tip for dinner one night; that was mistakenly put on check out bill for $10. It is beautiful but I have quite a few buts….