I stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great service from the staff and good cleanliness of the rooms.
I will definitely visit next time and recommend to everyone .
One of the receptionist counter staff was rude and asked me, “bila mahu cau,” which was very disrespectful. I am a regular customer, yet I was treated poorly by her. The other receptionists were okay; she was the only issue. Because of this, I rated my experience today 2.5/5.
tinggal bersama keluarga, tempat sesuai untuk tido and harga murah dan berpatutan, dah kali kedua kami sekeluarga bermalam d hotel ni. harga sesuai dengan bilik. budget hotel
Asked for early check in at 11am. The staffs are nice, except for the lacking in terms of towels, soap and shampoo, the location is very strategic. Walkable distance to Miri Times Square and Waterfront.
Very nice place to visit , as resort provides lots of activities. Kids love the swimming pool and water park.
Room : Overall good and clean
Breakfast & Dinner : more than 10 dishes choice and some dessert to enjoy (majority local food)
Staff service : super helpful and nice