Hotel dengan Sarapan Pagi di Zhaoqing

Everything of the hotel is good, especially the service. Frontline staff are polite and helpful. Facilities inside the room is good except no fridge in the room. The quality of the breakfast still have room to improve

I want to start off by confirming that 95% of guests who stayed here gave it an outstanding review, they certainly earned it. The check-in was fast and efficient, Guest Services staff were friendly, and courteous, we felt welcomed and our business is appreciated. The room is spotless, housekeeping staff did an excellent job. It is well appointed, and the decor is modern and elegant. We had the cozy 2-bed room and the beds are a good size, much bigger than a standard twin bed, and were comfortable. The TV has a lot of channels to choose from, but most of them are in the Mandarin language, surprisingly they had the NHL playoffs live showing on one of the channels. I want to give special thanks to the Guest Services Supervisor Qiuyan Mo，ZhaoQing is experiencing a heat wave the past few days, and apparently because of a installation miscalculation, the hot weather turned the cold water taps in the hotel hot, in all my years of traveling, I have definitely experienced not having enough hot water in my room, but never no cold water… Qiuyan Mo did everything possible to try to alleviate the problem. It was surely not her fault, and there really is nothing she could do, but she immediately took the responsibility, and was very apologetic, she offered to upgrade us to a more superior room, but since that would not solve the problem, we declined. She also personally delivered a complimentary fruit plate to our room, and left instructions for her staff to make sure we’re comfortable and to satisfy all our needs. Even though it was not ideal to shower and brush teeth in what seemed like 36°C water, but because of the way Qiuyan Mo handled the situation, made it a little more bearable. I would definitely recommend this hotel because the staff are all well trained, professional, and hospitable. I would certainly be booking this hotel again the next time I am in ZhaoQing.

There was a bit of messing around with the rooms when we arrived, but in the end we stayed in the room we originally booked. The room was like a full apartment with its own conservatory area, which we thought lovely. The highlight though was the location and view just outside though, the ginormous city park right across the street. It was all beautiful, we had a lovely coffee next to the water in the sun in the morning and the owner then took us in by car to discover the city center. At the end the owner again drove us with our suitcases to the train station. We absolutely loved our stay here. Only downside I would say were the single use towels, which first of all were not very effective, secondly a horrible waste for the environment. (On an additional small note regarding rooms, if you fear that guests would not like the cheapest room and insist they upgrade, you’re making the impression of having misled the guest during booking. We personally would have loved it, but we’re quite surprised to have it downplayed for us on arrival that it is too small and too loud. It was not too loud and size was good, perhaps a small cleaning to the windows and an upgrade in interior design could do the place good).