Hotel dengan Sarapan Pagi di Nanjing

Keluarga kami yang berjumlah sembilan orang menginap di sini, dan hotel ini memberikan kenyamanan yang luar biasa. Sebuah insiden kecil selama masa menginap kami, yang menurut kami bukan masalah serius, menarik perhatian luar biasa dari pihak hotel, yang berkomunikasi dengan kami beberapa kali, baik secara langsung maupun melalui telepon, dan bahkan menawarkan beberapa fasilitas tambahan. Kami sangat puas! Setiap staf di meja resepsionis profesional, sabar, dan antusias. Meskipun pengalaman lain di Nanjing mungkin biasa saja, masa menginap kami di Hotel Mercure benar-benar berkesan dan sangat nyaman! Jempol! 👍 Lokasi hotel sangat bagus, dengan Deji Plaza di dekatnya, hanya lima menit berjalan kaki. Lingkungan yang indah juga merupakan nilai tambah yang besar, dan tentu saja, ”Pusat Relaksasi” yang populer wajib dikunjungi! 👀

We wrapped up our meeting in Suzhou and decided to swing by Nanjing to visit our relatives. And boy, did we stumble upon a gem of a hotel! This place was like a work of art, with Chinese artistic touches everywhere you looked. I gotta give a shout-out to Alex and Alice at the reception. They provided us with some top-notch service while checking us in. And let's not forget about Alex from the concierge - that guy was a lifesaver! Our stay was nothing short of amazing. We had such a relaxing time, and I guarantee you'll feel the same if you give this hotel a shot. Seriously, it's worth every penny. So, if you're looking for a fantastic experience, I highly recommend this place. To sum it all up, our little detour from Suzhou to Nanjing led us to this incredible hotel. It was decked out with beautiful Chinese artwork and had a vibe that was hard to beat. Alex and Alice at the reception were absolute rock stars, and Alex from the concierge went above and beyond to help us out. Trust me, you won't regret staying here if you want a wonderful, laid-back time.

Lingkungan: Lingkungan dan tata letak hotel sangat bagus, lobi yang luas di lantai pertama memiliki suasana yang nyaman dan membuat orang merasa seperti di rumah sendiri. Perlu disebutkan bahwa aromaterapi hotel sangat harum, dan rangkaian bunga di lobi lantai pertama sangat indah dan saya menyukainya. Restoran prasmanan dan lounge eksekutif hotel juga memiliki lingkungan yang sangat baik, dengan berbagai macam hidangan dan lezat! Fasilitas: Fasilitas kamar lengkap, hotel dibuka tahun 2021 dan masih sangat baru. Berbagai perlengkapannya berkualitas, terutama perlengkapan mandinya wangi bermanfaat banget. Oh iya, hotelnya juga punya gym di sebelah lounge, dan semua perlengkapannya bagus! Ada stasiun kereta bawah tanah tepat di luar pintu, dan juga sangat dekat dengan Stasiun Kereta Api Selatan Nanjing. Jaraknya hanya dua halte, jadi sangat nyaman untuk pergi ke mana pun! Kebersihan: Kamarnya bersih dan rapi. Anda merasa sangat nyaman saat memasuki pintu. Petugas kebersihan juga sangat bertanggung jawab dan mengganti berbagai barang tepat waktu ! Pelayanan: Pelayanannya luar biasa, Zora menelpon terlebih dahulu untuk konsultasi check-in dan mengatur kamarnya. Karena saya tidak suka bantal empuk, saya ganti bantalnya menjadi bantal soba terlebih dahulu segala macam pertanyaan dan tiba dengan baik. Hotel ini memiliki akses yang mudah dan memikirkan para tamu. Wanita check-in di meja depan, Hazel, sangat antusias, profesional, dan bijaksana! Benar-benar pengalaman menginap yang luar biasa dan rasio harga-kinerjanya sangat tinggi! Akan datang lagi jika saya punya kesempatan!

Five-Day Stay in Nanjing Check-in Experience We arrived early at around 6 AM due to the difficulty of booking train tickets during the holiday season. Although check-in was at 3 PM, the staff kindly accommodated us with an early check-in for an additional fee. Accommodation We stayed in two types of rooms during our visit: Single Room - Spacious and located in a peaceful, quiet area of the property. RV Room - Situated near the camping area where families and friends gather around a large bonfire for singing, BBQ, and games. **Ratings** Staff: 8/10 - Friendly and accommodating throughout our stay. Shuttle Service: 10/10 - The driver was exceptionally pleasant and always smiling. Since my daughter has asthma and walking long distances is difficult for her, we frequently requested shuttle service between locations. This was especially helpful as ride-share drivers typically drop off at the entrance, which is quite a walk from the rooms and facilities. Breakfast: 10/10 - Excellent variety of traditional Chinese dishes. They were accommodating when my husband requested takeout. Cleanliness: 10/10 - Both rooms were clean, including the beds, towels, and bathrooms. As my daughter’s asthma is triggered by dust, I was pleased that the rooms were clean enough that she didn’t experience any sneezing or symptoms. We all slept well for the entire five days. **Things to Consider** It’s highly recommended to have your own car, as the property is quite far from the city center. If you enjoy nature and outdoor activities, this place is ideal. Activities include: - ATV rides - Fishing area - Playground (note: adults are charged rather than children, so it’s more economical for only one adult to enter) - Small animal area featuring rabbits, ostriches, and llamas (15 RMB entry) - Train ride (30 RMB) The coffee shop has a wonderful atmosphere and aesthetic appeal, making it popular for photos. The property itself is spacious and perfect for leisurely walks. There’s also a temple nearby, approximately 20 minutes away by car. **Challenges We Faced** My daughter developed a fever and experienced diarrhea during our stay. When I called the front desk for help, the staff member wasn’t very accommodating and suggested my husband go buy medicine. This was difficult for us as foreigners who don’t speak the language well. I felt sad and helpless, especially when we couldn’t get any taxis or cabs to pick us up. We wanted to take her to the hospital, but no cabs were available. However, the next morning, a staff member spoke with me who was extremely kind and accommodating. They even offered to drive my daughter to the hospital, which I declined because we needed to catch our train and she was feeling better after taking medicine. They drove us to the South Railway Station and thoughtfully gave my daughter bags and drinks. It was a very kind gesture that we truly appreciated.

酒店給了我超預期的驚喜！一到酒店發現地理位置極佳，夫子廟近在咫尺，步行50步就可以進入夫子廟步行街。進入房間，又有大驚喜！環境衞生超棒，原以為價格不高，酒店也不會太理想。另外服務超級熱情也給了我大驚喜！額外要了被子、拖鞋等，都立即送到房間！設施設備更是令人驚喜！現代化的洗衣房提供了超級方便。