The service is excellent and the amenities are perfect
I can say is the best hotel I have lodged since I came to China
Very neat and conducive I must confess
The hotel is nice and new but unfortunately I got some negative impressions. The cleaning of the room when I arrived was good but after the first night I had the feeling, that it was just a 5 minutes cleaning activity. Furthermore I detected that the room itself was to cold when the air conditioning was on or to hot when it was off. I didn’t find a way to adjust it in a good way. The worst experience was at the check out, because they deducted from my deposit 4 breakfasts. I only realised it when I already left the hotel. I had to come back to get it sorted out.
When I ask to print out the invoice of 2 nights stay at the check-out desk, the person did not give me any invoice.
I do not understand whether this is their regulation or not. I was expecting to receive the invoice for the 2 nights stay as usual.
The reception did not even answer to my request on May 31st when she can give or not.
If the person did not understand my English, then there should be a person to speak in English at least in the reception for Check-in and Check-out.
That's is why I have chosen Sheraton hotel. It was no pleasant morning.