Hotel dengan Sarapan Pagi di Provinsi Changsha

Fasilitas (gym dan kolam renang) hotel ini bagus, tetapi lokasinya kurang baik. Hotel ini hanya cocok untuk perjalanan bisnis dan tidak mudah diakses ke kota, serta lingkungan sekitarnya cukup membosankan. Jaraknya juga jauh dari bandara....tidak direkomendasikan untuk menginap singkat untuk transfer bandara...akan menyesal. Sarapannya luar biasa... Jika Anda membayar sendiri biaya perjalanan, saya sangat menyarankan untuk tidak menginap di hotel ini karena Anda membayar biaya hotel bintang 5 tetapi layanannya sangat buruk....sikap dan pengetahuan resepsionis untuk memperkenalkan hotel dan lingkungan sekitarnya tidak mencapai standar bintang 5.....mungkin hanya bintang 2... Ketidakpuasan terbesar saya terhadap resepsionis adalah ketika saya bertanya dalam bahasa Mandarin tetapi mereka tampak enggan menjawab dan bertindak seolah-olah saya tidak mengerti apa yang saya bicarakan. Selain itu, resepsionis tidak pernah tersenyum kepada kami, baik saat check-in maupun check-out...apakah kami berhutang uang kepada mereka atau tidak pantas menginap di hotel bintang 5 ini? Ini benar-benar pengalaman buruk dan mimpi buruk bagi kami menginap di hotel dengan biaya sangat tinggi tanpa layanan yang memadai dan terus-menerus mengatakan ini dan itu harus dibayar.....ini sangat membuat frustrasi!!!!!!!!!!! Kami akan menolak hotel Crowne Plaza mana pun di seluruh dunia karena mereka memberikan layanan yang mengerikan kepada kami. Resepsionis seharusnya belajar dari petugas porter tentang kesopanan, keramahan, dan senyuman kepada kami..

前台很好，溝通後送了早餐。就是早餐比較簡陋。 離機場很近，有車送去機場，雖然沒有預約，也給我臨時安排了車，送機大哥從着裝到溝通到行動都非常專業、到位。我衹是翻了一下包，開車的大哥就主動問“有東西落在酒店了嗎”，超神眼力見，超級好評！！

Good location close to both the international convention and exhibition centre and the train station. The hotel is also located in a new, clean and beautiful area: looking across a green scenery and sport field but in a seperate lot to ensure a quiet and relaxing atmosphere. The facility is modern and very clean so it gives you an impression of high-end hotel but the price is surprisingly a bargain compared to others. It may be a little away from Changsha city centre but the price makes up for it. Furthermore it’s close to the airport, train station and also very easy to book taxi to go every where. The room is spacious, clean and tidy with all the amenities and convenience you will need. The king bed is comfortable and the atmosphere is quiet and nice so I had plenty of good night sleeps. There is also an option of converting the sofa into an extra bed at no fee but I didn’t need it. On the 1st floor there is a small supermarket where you can find most of the common stuff and snacks. Next door there are a few restaurants if you are too lazy to go out. Moreover, amazing customer services, the staff were polite, helpful and the checking in was quick and easy! Changsha was stormy the day of my flight and there was difficulty getting a taxi to go to the airport because some roads were flooded. The hotel staff just noticed me sitting and waiting then offered to help getting me to the airport. Luckily if it wasn’t for the assistance of the hotel staff and the relatively closeness of the hotel to Changsha airport, I would not have made it to the airport in time for my flight. All in all, 5/5 ratings and compliments from me to this hotel and the staff!!