Grand Mercure Brasilia Eixo Monumental

Ulasan Grand Mercure Brasilia Eixo Monumental

Grand Mercure Brasilia Eixo Monumental

SHN Q 5 Bloco G, Asa Norte, Brasilia, Distrito Federal, 70710-300, BrazilLihat Detail Hotel
Grand Mercure Brasilia Eixo Monumental
Grand Mercure Brasilia Eixo MonumentalGrand Mercure Brasilia Eixo MonumentalGrand Mercure Brasilia Eixo Monumental
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.2/5
Luar Biasa
78 ulasan
Ulasan terverifikasi
Lokasi4.3
Fasilitas4.1
Layanan4.2
Kebersihan4.1
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Semua ulasan(78)
Ulasan positif(46)
Ulasan dengan foto/video(12)
Buruk(3)
Lamb amor
Menginap di Jun 2022
Lainnya
111 ulasan
3.0/5
Diposting pada 4 Sep 2022
I was visit often ~ There is a shopping mall in front of the hotel ~
Terjemahkan
Juliano Jorge
Kamar Superior Twin
Menginap di Apr 2024
Bisnis
7 ulasan
4.5/5
Sangat Baik
Diposting pada 4 Apr 2024
Hotel bom é bem localizado,melhor preço que achei foi aqui no app da Trip
Terjemahkan
Marcus
Kamar Superior Queen
Menginap di Des 2023
Pasangan
1 ulasan
3.0/5
Diposting pada 2 Jan 2024
Internet e televisão não funcionava direito, o técnico só foi ao quarto no dia seguinte as 7 da manhã. Box do banheiro vazando, tomadas do banheiro sem funcionar. Cobrando café da manhã, onde já havia sido acertado na compra da reserva.
Terjemahkan
Tamu
Kamar Superior Queen
Menginap di Des 2023
Bisnis
4 ulasan
4.0/5
Luar Biasa
Diposting pada 29 Des 2023
地方在於巴西利亞比較中心的地方 對面就商場 算比較方便 酒店乾淨 服務態度也好 很熱情 要注意酒店是否帶早餐 屬於性價比比較高 算新 可以停車 就是空調有點吵 洗澡需要冷熱摻水
Terjemahkan
diekson alves
Kamar Deluxe Queen
Menginap di Nov 2023
Pasangan
1 ulasan
5.0/5
Fantastis
Diposting pada 13 Des 2023
Atendimento excelente!!
Terjemahkan
Tamu
Kamar Standard Queen
Menginap di Sep 2023
Pesan untuk orang lain
13 ulasan
5.0/5
Fantastis
Diposting pada 11 Nov 2023
性價比高，離訪問地很近，特別方便
Terjemahkan
René Felipe Q
Menginap di Okt 2024
Bisnis
5.0/5
Fantastis
Diposting pada 6 Okt 2024
Food was gorgeous and the atmosphere was great. The only issue is the language, since the waitress only spoke Portuguese, but she made the job anyways. The meals were good in price and quantity, and the restaurant was just across the street from our hotel. I would definitely recommend this place for any visitor!
Terjemahkan
Tanggapan dari Properti: Dear Mr. Felipe, Thank you for sharing your positive experience with us and for recommending our restaurant! We are glad to hear that you had a pleasant time and enjoyed our restaurant. Your feedback is very important to us and will be shared with our team so we can continue to make improvements. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília
Cosimo C
Menginap di Jul 2024
Bisnis
5.0/5
Fantastis
Diposting pada 12 Jul 2024
I was in Brasilia for business. This hotel was perfectly located but the staff was incredibly helpful and friendly. I highly recommend this hotel for all business travelers. The front desk and porters really go out of their way to accommodate your needs.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for sharing your experience at the Grand Mercure Brasília. We are pleased to know that you appreciated our location and that our service made such a positive difference. Your compliments will be conveyed to the team. We look forward to welcoming you back for more memorable moments. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília
Tamu
Menginap di Mar 2024
Bisnis
5.0/5
Fantastis
Diposting pada 29 Mar 2024
This hotel is my preferred one because of the service and room quality. The reception is very kind and the checkin is always a good experience today Cesar help me a lot with a quick and clear process. The checkout is also a good experience with a good staff.
Terjemahkan
Tanggapan dari Properti: Dear Mr. Sanchiro, Thank you for sharing your feedback with us. We are extremely pleased to learn that Grand Mercure is your choice due to our service and accommodations. It is a pleasure to receive compliments about the kindness of our reception team. We hope to continue being your choice in Brasília and look forward to your next visit. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília
Tamu
Menginap di Jan 2024
Pasangan
5.0/5
Fantastis
Diposting pada 10 Jan 2024
Great Hotel and very friendly staff, especially Camacho who was very helpful. The rooms are beautiful and the location is great as is close to a mall and has easy access to the city’s main attractions. The buffet is very good as well. Highly recommended!
Terjemahkan
Tamu
Menginap di Jan 2024
Lainnya
5.0/5
Fantastis
Diposting pada 6 Jan 2024
Nice business hotel with great service ! Appreciate the hospitality from Jose Camacho ! Nice breakfast buffet, clean rooms and close to nice dining area, don’t miss Mane and restaurant across the hotel, great guidance by Camacho
Terjemahkan
Tamu
Menginap di Des 2023
Bisnis
3.0/5
Diposting pada 8 Des 2023
The hotel is definitely ageing: although the interior decor is fine, you can tell as soon as you are in the lift, cracking, moving brutally and making noise. The room by itself was nice with a decent size bathroom but without any amenities like nail file or toothpaste provided. The balcony door did not lock properly so you could hear fairly well the noise from the street, day and night. No sound proof door so you can hear loudly the bell from the lift, people walking and discussion in the corridor to or from their rooms etc We had to sleep with earplugs, never a pleasure. Staff was nice and available, with a smile, and this was pleasant even when not sharing the same language, there is a good attitude. Need to be modernized otherwise I am afraid we won't be back.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for taking the time to share your feedback. We appreciate your compliments on our staff's friendly and helpful attitude. It's unfortunate to hear about the noise disturbances and other inconveniences you experienced during your stay. We apologize for the issues with the aging infrastructure, the noise from the lift, and the balcony door. Your comments are valuable, and we take them seriously. Rest assured, we will address these concerns promptly to enhance the overall experience for our guests. We understand the importance of a peaceful stay and regret that we fell short of your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back with improvements in the near future. Best regards, Mariana Ferreira Supervisora de Guest Experience Grand Mercure Brasília
Tour01189092342
Menginap di Nov 2023
Bisnis
5.0/5
Fantastis
Diposting pada 20 Nov 2023
The hotel is very nice but the highlight of my was my waitress at the hotel’s restuarant, Maria, who was exceptional! What a delightful person! Food was good but the service exceeded all expectations! Her English is excellent and her personality was warm and engaging making the whole experience the best!
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay, and we truly appreciate your kind words about Maria. She is indeed an exceptional member of our team, and we are delighted that she made your dining experience memorable. Your compliments will be shared with her, and we look forward to welcoming you back for another outstanding stay at the Grand Mercure Brasília. Best regards, Mariana Ferreira Guest Experience Supervisor Grand Mercure Brasília
Cheryl G
Menginap di Okt 2023
Bisnis
4.0/5
Luar Biasa
Diposting pada 27 Okt 2023
The hotel was good, we were moved from room which wasnt a pleasant experience but personnel was really polite and kind. Camacho was so helpfull to us, he was the only spanish speaker which made our stay easier.
Terjemahkan
Tanggapan dari Properti: Dear Guest, Thank you for your feedback. We are glad to hear that, although you were moved from your room, our staff was polite and kind. We appreciate your recognition of Camacho's helpfulness, especially as a Spanish speaker, which made your stay more comfortable. Your comments will be shared with our team, and we hope to have the opportunity to welcome you back to the Grand Mercure Brasília in the future. Best regards, Mariana Ferreira Guest Experience Supervisor Grand Mercure Brasília
Tamu
Menginap di Jan 2023
Bisnis
5.0/5
Fantastis
Diposting pada 31 Jan 2023
Fantasic views, very attentive staff, AMAZING breakfast. Staff is outstandingly attentive and really does care about personal notes. They do go the extra Mile. Breakfast is a must-do. Fresh juices, Omelette a la carte. Several fruits and warm dishes.
Terjemahkan
Tanggapan dari Properti: Dear Mr. Braum, We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Clerisson Guest Relations