Hotel Spa di Boston

It was a quick trip, I didn't get checked in until 3am and left out @9 am. The room was very clean. I was able to grab a quick bagel thanks to the free breakfast buffet. My car was waiting for me and my bag was place in my car by the attendant. Once I was home checking my emails I realized my stay was prorated and I was not charged a full day. I really appreciate them for noticing and applying the credit. I will be choosing Embassy Suites for future trips to Boston.

The first day we checked in happened to be the first day the employees went on strike and rallied and marched outside the hotel. It was so noisy that they started beating gongs and drums at 7 a.m. the next morning. The noise lasted all day. The quarrel ended only in the afternoon of the next day. Rare experience.

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

Pros - location near train station , easy location to use local bus Cons - Breakfast was using voucher worth USD20 per room which could be used at Starbucks at lobby or at the cafe but I believe a cash top up is needed if you are having their buffet which is a very limited choice . Also no amenities kit (toothbrush, shower cap given) - have to request. Same for bedroom slippers . No bottled water in room.

The hotel is in a very good location, connected to the shopping mall, making it convenient for shopping. Downstairs is the Public Library. There is no buffet breakfast in the hotel. If you want to eat, you need to order a la carte. The Destination Fee of $30 per day can be used for breakfast. It is not enough for two people.

To participate in the exhibition, the hotel itself is very good, excellent service

This hotel is located in the safest area in Boston, facing the sea, with a good view! However, the facilities are relatively old, and the service is really hard to describe. I feel that several front desks are incomprehensible and sloppy; they have paid in full in advance and have been repeatedly informed, and the room fee has been swiped twice. If there is no instant message on the credit card , will muddle along in a daze, I am really convinced, and I have no apologies for making mistakes, and I have fully felt the maddening casualness and sloppyness, and the service is poor!

Hotel was clean. Staff was wonderful all around. No room service but you can order and pick up. Only had appetizers and they were ok. Pricey from Tamo. Breakfast at Alure was excellent. Had coffee and breakfast sandwich at Cafe kiosk. Was surprisingly good. Used Uber/Lyft when needed. Felt safe walking but only did so during daylight. Would book again. Pricey but worth it.

The second time, the hotel facilities are easy to use for the people. The excellent location is the commercial department store area, located in the central city. The surrounding subway and supermarket are within walking distance. The restaurant has a rich and convenient diet. The hotel offers warm service and a newly renovated lobby with free coffee breaks. Tickets for buses to outlets can be confirmed at the front desk and picked up at the hotel the next day. Very good trip.

The front desk attitude is good, the hotel is relatively new, the fruit market is downstairs, there are many restaurants nearby, and it is good to walk down the street at night. Is the hotel to charge 25 yuan a day for the use of hotel facilities, you can get fruit and water at the front desk, which are counted in the 25 dollars a day, so do n’t be embarrassed if you live