Hotel Spa di Boston

The first day we checked in happened to be the first day the employees went on strike and rallied and marched outside the hotel. It was so noisy that they started beating gongs and drums at 7 a.m. the next morning. The noise lasted all day. The quarrel ended only in the afternoon of the next day. Rare experience.

The hotel is in a very good location, connected to the shopping mall, making it convenient for shopping. Downstairs is the Public Library. There is no buffet breakfast in the hotel. If you want to eat, you need to order a la carte. The Destination Fee of $30 per day can be used for breakfast. It is not enough for two people.

Watch out where you staying ! We’ve been using intercontinental hotel very well for couple years We live 5 hrs aways from the boston city Every time when we spend some time in the city we always book intercontinental hotel cause this hotel service, cleanness everything was so perfect. It worth, we loved it But lately we are very disappointed of services.last night we stayed was worst experience ever had at intercontinental hotel We stayed a night First. There is No robes. I tried to call lobby so many times! no answer . ( I had exactly same problem couple days ago when we stayed at your hotel. I had to go downstairs to ask for robe) Second. No answer lobby phone as I mentioned at first we’ve tried to call lobby so many time for services. ( Cart, water, etc) but NO answer Every time when I need I had to go Downstairs.. (Until last year? You guys were so good! since this year summer! I believe that you guys were NO answer AT ALL) Third. This is major !! We had a flight next morning so we booked your hotel as usual but we got connection room that I didn’t know even when we are check in there is nothing mentioned We were about to fall asleep around 12am and we hearing some grrrrrrr grrrrrrrr I thought A/C had something problems and we realized we HEARING someone’s snoring our next door!!!! And we couldn’t sleep at all stayed all night to go the airport next morning …. I got so mad… we paid for a night $550 at 5stars hotel and no sleep …no comfort there is no difference $80 inn out there.. So i claimed it next day when I checked out There is one lady who helped me checked out she told me she cant do anything with it but she will give me Email address of manager so i can claim through them But Email also Wrong ! What a WORST experience ever Years of good experiences have all crumbled this year. Anyways watch out where are you staying the room

Brand hotel service is more attentive, the rooms are very clean and tidy, the surrounding environment is relatively quiet, the transportation is very convenient, and the hotel rooms are well equipped.

The room is very small, about 10-12 square meters, which is inconsistent with the description on the Internet. The bathroom is also very small, only shower gel and shampoo are provided, and toothbrushes, toothpaste and slippers are not provided. The mineral water in the room is only provided on the first night, and it is no longer provided afterwards. There is free machine-drawn water in the lobby. When checking in, the service of the front desk lady is average, with a blank expression. The two of us only took one passport to register; the service of the beautiful lady at check-out is very good, and she also helped to re-register Marriott points. Emerson is in the school season, and it is a three-minute walk, so the room price is relatively expensive. I went to New York for a week and returned to the Hilton opposite the Courtyard. I will compare it then.

This is the second time I have stayed at this hotel. The basic accommodation conditions of the four seasons, such as quilts, pillows, air conditioning, bathrooms, open rooms, etc., do not need to be questioned, it must be very good and rest assured. There is a high-quality Japanese meal downstairs, new. The SPA is very good. The only hotel not as good as the old four seasons in Boston is that the room is very modern and has no style.

The best Hampton Inn from all 3 branches we have stayed. The location is great with a reasonable 24h parking fee. Staffs provide great service and the facilities are nice. The rooms are clean and newer than others. Breakfast provides more variety than others and better taste.

This is a newly opened hotel in Boston, so the facilities are all new and there are no problems. The design is also OK. The surrounding streets are very safe. But looking out the window, you can only see other buildings, and there is no scenery. The hotel breakfast is above average.

It was a quick trip, I didn't get checked in until 3am and left out @9 am. The room was very clean. I was able to grab a quick bagel thanks to the free breakfast buffet. My car was waiting for me and my bag was place in my car by the attendant. Once I was home checking my emails I realized my stay was prorated and I was not charged a full day. I really appreciate them for noticing and applying the credit. I will be choosing Embassy Suites for future trips to Boston.

We had a great stay. It is very close to Fenway and has great eats nearby. The breakfast was very good. The service was fantastic. I left some clothing in my room, and they helped mail my items back in a timely manner.