Gare Saint-Jean

Great location in town. Parking close by. Walkable to stores, restaurants, attractions. Staff very pleasant and helpful with directions as well as things of interest in the city. Room was clean and comfortable. Breakfast was good. Would gladly return.

The area around Bordeaux Gare Saint-Jean might not be the most attractive part of the city, but it is a convenient place, if one travels by train or uses the Express bus to the airport. In any case there are plenty of restaurants in the area and there are frequent trams from here to the city center (we got return tickets by tram from the hotel, which are included in the price of a superior room, just like the free use of the minibar). The hotel is all modern inside, but located in a typical Bordeaux 18th century building. With the friendly staff at reception check-in is easy. Downstairs are also a dining hall, where breakfast gets served between 7-10.30am with a quite rich choice at the buffet, even with 'canelés de Bordeaux' as well as scrambled eggs, sausages and bacon. The rooms, also the superior rooms, are really small, but we soon found out that everything is so cleverly arranged that we still managed to store all our belongings. The bed was comfortable and it was quiet at night, so we had a good sleep. All works well in the bathroom with toiletries by the French company Algotherm. There is also a narrow balcony with no seating. Bottled water was offered daily in the room, not just at the beginning as elsewhere. It was all in all a pleasant stay here.

A few metres from Gare St Jean, this is an excellent hotel Staff very welcoming and helpful, all with excellent English ( a plus for us !). Room was nicely furnished and compact. Comfortable bed. Quiet a/c which was important as there is a fair amount of traffic noise that required closed windows. Breakfast, included in our rate, was excellent. Food is available all day although we had only breakfast. Nearby restaurants exceeded expectations. Would stay here again without question

Hotel is convenient for the main station and we were travelling by train. Reception helpful. Room was tiny with very little space to move around. Very small toilet cubicle and the rest of the bathroom semi-open plan to the bedroom. Might be suitable for a business person staying alone but not for a couple. Everything clean and comfy though. Housekeeping totally remade the room the first night, the second night they made the bed but didn't even empty the bins. Tiny 'mini bar' more of a mini cupboard as it didn't provide any cooling. But the free mineral water provided on two out of three nights was welcome. Surprisingly good range of restaurants outside the station where we had breakfast some days. 10-15 minutes walk to St Michel square where there is a good choice of restaurants and bars. About 30 minutes into town. Although it would have been easy enough to take one of the many trams if we'd wanted to.

Stayed here for 5 nights in July, Staff are lovely and looked after us well. you can buy tram tickets here and also light meals. Breakfast had very good choice and gluten free breads for my daughter. Rooms are very comfortable. They are compact and bathroom is part of bedroom, but perfect for a few nights stay as we only slept and showered in room. We used the trains on a few trips and it was great to be so close. Also the airport shuttle has a good timetable to Gare saint Jean. At night we always tried to be back close to 10pm, as the area around the train station was a bit rough with some very dodgy individuals. But hotel is safe and has 24 hour reception and hotel doors are locked in the evening. Rooms cleaned daily, although some days it was hit and miss to standard. I would definately stay again,

I was quoted no more than €10 for a bottle of cava with room service breakfast. I was charged on checkout at €58. I have emails to prove this see below. The hotel refused to refund the difference and tried to say the emails were not correct there was three emails discussing the bottle!! You cannot mistake what is written on an email even *********** are shocked at the hotels denials and refusal of refund Hi, We have a room service breakfast, It will cost 12 euros per person. For the bottle of cava, it is possible and it will cost less of 10 euros. To go to the airport and return, there is a bus (bus 1), it will cost 1.70 euros per trip and you have also a direct bus, it will cost 16 euros for going and return. Kind regards. The reception