Henann Palm Beach Resort

4D3N - 7 Premier Rooms - Family & Relatives Beachfront: Algae blooms is still evident. If you want a clearer one, you may walk to the boundaries of S2 & S3. Staff: Very accommodating and friendly. A shoutout to sir JK at reception for letting us check-in as early. Food: Welxome drinks upon areival. Free Breakfast buffet was satisfying! Dinner buffet for P949 +250 unlidrinks is worth it. We also tried the lunch buffet at Henann Regency Sea Breeze (P799) upon arrival and cravings satisfied. But if you opt for cheaper ones, a walk to DMall and Food park is ok but not recommended for groups with kids & seniors (like ours). Room: Cleanliness is exemplary. The daily housekeeping is praiseworthy. We felt like we just arrived everytime we walk into our rooms newly cleaned and refreshed. Supplies is replenished everyday when used. With bathrobe and umbrella but no slippers. Amenities: Pools are ok but smaller than other Henann. Pool bar price is cheaper than Sky Pool bar. Water dispenser available in hallways. Wrap up: Experience were almost perfect except for a mishap on the 3rd night. The ceiling of 1 room assigned to our Seniors has broke down. Tatang was inside the T&B when he heard a loud bomb-like sound (as how he described it to us). He get out of the T&B and is shocked for the devastating look of the ceiling debris all over the beds. Lucky enough that he was inside while Inang was still with us in the restaurant downstairs. The family wanted a free 1N stay and rebooked airfare but the trauma made Tatang insisted to go back home. Hotel Initiative: On the same night, Seniors were immediately transferred to another room with pool access. The next day, at 10am, staff called to check on our Seniors and adv that they're allowed for late check out until pickup time. I replied that if extension is for just 1 room, Seniors will opt not to avail it as others will have to wait for them in the lobby. Hotel staff then asked further approval - resulting to a total of all 7 rooms were allowed for late checkout until 0130pm.

HIGHLY RECOMMENDED HOTEL 🩷 VERY FRIENDLY AND ACCOMMODATING STAFFS

Great location, friendly staff. Good amenities. Breakfast buffet is also good.