Four Points by Sheraton Boracay

Ulasan Four Points by Sheraton Boracay

Four Points by Sheraton Boracay

Station 1, Balabag, Boracay Island, Aklan, 5608, PhilippinesLihat Detail Hotel
Four Points by Sheraton Boracay
Four Points by Sheraton BoracayFour Points by Sheraton BoracayFour Points by Sheraton Boracay
Temukan Hotel Terbaik di ${{cityName}}
Kami Samakan Harga
1 malam

Ulasan Tamu

4.1/5
Luar Biasa
46 ulasan
Ulasan terverifikasi
Lokasi3.9
Fasilitas4.1
Layanan4.1
Kebersihan4.3
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Roman B.
Kamar Superior
Menginap di Des 2024
Keluarga
21 ulasan
4.7/5
Menakjubkan
Diposting pada 5 Feb 2025
New hotel with great level of service. The location is a bit inconvenient and no beach service available, from hotel to the beach 4-5 minutes walking distance. Free transfers to Dmall are available. Very friendly personnel.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for taking the time to share your feedback! We’re glad to hear that you enjoyed our level of service and the friendliness of our staff. While our location is a short walk from the beach, we’re happy that our free transfers to Dmall helped make your stay more convenient.We truly appreciate your comments and will keep working on enhancing the overall experience for our guests. We hope to welcome you back for another stay in the future!
Nick Bur
Kamar Superior
Menginap di Des 2024
Keluarga
3 ulasan
4.7/5
Menakjubkan
Diposting pada 15 Jan 2025
Great breakfasts, friendly staff, free towels for the beach and pool, a nearby hypermarket, and just a 5-minute walk to the beach. The ride from the port to the hotel takes only 15 minutes by tricycle. However, it was little bit disappointing that room service dinner wasn’t always available - some days, even basic pizza wasn’t an option.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We’re delighted to hear that you enjoyed our breakfast, friendly staff, and convenient amenities like the beach towels and proximity to the hypermarket and beach.We sincerely appreciate your feedback regarding the room service dinner. We apologize for the inconvenience caused on days when some options, like pizza, weren’t available. We will review this with our team to ensure a more consistent experience for our guests in the future.We hope to welcome you back soon for another exceptional stay.
Daniel Czerwinski
Kamar Superior
Menginap di Nov 2024
Keluarga
3 ulasan
5.0/5
Fantastis
Diposting pada 26 Des 2024
Great hotel. Everything is new. Rooms are spacey and well designed. The food is plenty and tasty. Good for local and international visitors. Superb service.
Terjemahkan
Seekthebest
Kamar Superior
Menginap di Jun 2024
Pasangan
8 ulasan
4.0/5
Luar Biasa
Diposting pada 8 Sep 2024
Just walking distance from the beach. Very accommodating staff. The rooms in the lower floors carry a bit of a smell.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.Best Regards, Clarissa MallareReservations Manager
Pengguna Anonim
Kamar Superior
Menginap di Jan 2024
Keluarga
4 ulasan
1.0/5
Diposting pada 17 Feb 2024
A Nightmare Stay: Avoid Four Points by Sheraton Boracay at All Costs! My recent experience at Four Points by Sheraton Boracay was nothing short of a complete disaster. From the moment I arrived, it was clear that this hotel was a far cry from the quality and service one would expect from a renowned brand like Sheraton. I cannot stress enough how disappointed I am with every aspect of my stay. Let's start with the service, or lack thereof. The staff at Four Points by Sheraton Boracay seemed completely indifferent to the needs and concerns of their guests. They were unresponsive, unhelpful, and downright rude. It was as if they had forgotten that their primary duty was to ensure guest satisfaction. This level of apathy is simply unacceptable. Moving on to the breakfast, it was nothing short of a disaster. The buffet was in disarray, with food strewn about haphazardly. It was a messy and unappetizing sight, to say the least. The quality of the food was equally disappointing. Everything tasted stale and flavorless, leaving me with a lingering sense of regret for even attempting to eat there. And let's not even talk about the simple black coffee—it was undrinkable, with a taste that could only be described as repulsive. The accommodations at Four Points by Sheraton Boracay were equally abysmal. The beds were unbearably stiff and uncomfortable, making it impossible to get a decent night's sleep. The room itself was a disgrace. It was evident that the cleaning staff had neglected their duties, as dust and dirt were visible in every nook and cranny. The overall lack of cleanliness was appalling and left me questioning the hotel's commitment to basic hygiene standards. To top it all off, the water pressure in the shower was laughably weak. It was like trying to rinse off under a trickle of water. It is absolutely mind-boggling that a supposedly "new hotel" like Four Points by Sheraton Boracay could have such fundamental issues. It's a shame that they carry the Sheraton brand and mislead guests into expecting a level of quality that they simply do not deliver. In conclusion, I strongly urge everyone to steer clear of Four Points by Sheraton Boracay. The terrible service, poor and messy breakfast, dreadful coffee, uncomfortable beds, abysmal room cleanliness, and weak shower water pressure make this hotel a complete nightmare. Save yourself the misery and frustration—I cannot stress enough how much I do not recommend staying at this hotel.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.Best Regards, Clarissa MallareReservations Manager
An Elysse Sy
Kamar Superior
Menginap di Apr 2024
Pesan untuk orang lain
22 ulasan
5.0/5
Fantastis
Diposting pada 22 Jul 2024
Booked for friend.. it was nice..near everything..rooms are clean n comfy
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
Tamu
Kamar Superior
Menginap di Agt 2024
Keluarga
8 ulasan
5.0/5
Fantastis
Diposting pada 29 Sep 2024
Loved this Hotel .
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
Sunny
Kamar Deluxe dengan Dua Tempat Tidur Double - Pemandangan Kolam Renang
Menginap di Nov 2024
Keluarga
10 ulasan
5.0/5
Fantastis
Diposting pada 2 Jan 2025
Awesome
Terjemahkan
曉琪
Kamar Deluxe dengan Dua Tempat Tidur Double - Pemandangan Kolam Renang
Menginap di Des 2024
Keluarga
4 ulasan
2.7/5
Diposting pada 2 Mar 2025
去海灘非常近是很好的位子,可是可能因為是如此游泳池的水非常的髒,大家可能都還帶著沙灘的鹽巴及沙子就進入了泳池其他的都還可以
Terjemahkan
Julia IASTREBOVA
Kamar Superior
Menginap di Okt 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 2 Des 2024
Перед отпуском читала много отзывов о всех почти отелях, и уже наслышана была о гостеприимстве местных жителей, ну и конечно же персонала, но в Four Points by Sheraton выше все похвал!!! Приветственные коктейли, охладиться с дороги, теплые полотенца☺️ Самое главное тихое место, не шумное, начало 1 станции, выход к морю идеальное. Рядом супермаркет Робинзон, самый дешевый сан мигель) Рядом правее от моря, можно попасть на другой пляж 🏝️ Завтраки хорошие, супчик с утра….ммм Десерты отличные!
Terjemahkan
Pengguna Anonim
Kamar Superior
Menginap di Jan 2025
Keluarga
5 ulasan
4.5/5
Sangat Baik
Diposting pada 5 Mar 2025
В целом пребывание понравилось. Чисто, уютно, практически весь персонал очень приветлив, в отеле относительно все новое, есть ощущение будто новый отель простаивал и портился из-за особенностей влажного климата. Завтрак за 6 дней не надоел , переодически меняется, есть сыры с плесень, готовят супы , не представляю себе Азию без супа на завтрак. На ужине была живая музыка каждый вечер, несмотря на низкую загрузку ресторана.
Terjemahkan
svdavidoff
Kamar Superior
Menginap di Des 2024
Keluarga
6 ulasan
3.5/5
Diposting pada 8 Jan 2025
Ожидали намного большего за такую не маленькую для Филиппин цену. Завтрак просто ужасен - выбор классических блюд для завтрака минимальный - нет круассанов, каш, йогуртов, сыров, колбас, ветчины, помидор. Вафли сухие, омлет пересушен, кофе разбавлен настолько, что ты уже не чувствуешь его вкус. Из фруктов только незрелый арбуз. На обед попытались заказ поесть, но из 4 позиций (fish and chips, mango sticky rice, chicken fingers, pineapple shake) в наличии не было ничего. Хотели лично донести feedback до менеджера ресторана, но менеджер передал нам привет и сказал, что прямо очень занят. Ну ок
Terjemahkan
Tamu
Kamar Superior
Menginap di Okt 2024
Pasangan
21 ulasan
4.5/5
Sangat Baik
Diposting pada 2 Des 2024
Das Hotel ist gut ausgestattet, alles was man braucht ist vorhanden. Die Mitarbeiter sind sehr freundlich und hilfsbereit, wir haben auch ein Upgrade bekommen. Das Zimmer wurde jeden Tag gereinigt, frische Handtücher gebracht usw. Der Pool ist auch ganz ok, allerdings befindet sich am vorderen Pool eine kleine Baustelle, da der Pool erneuert wird und dadurch es etwas lauter sein kann , durch diese Bauarbeiten. stündlich fuhr ein Shuttlebus bis zur Station 2, der Fahrer lässt einen auch vorher raus, das hat wunderbar geklappt Was uns nicht gefallen hat, ist leider die Lage, Man muss paar Meter bis zum Strand laufen, hin geht’s bergab :/ ca 5 min bis zum Strand. Das Frühstück war auch nicht so besonders gut, fast keine Auswahl, daher sind wir dann nicht mehr morgens hin.
Terjemahkan
Buxiangyaodemeinv
Kamar Superior
Menginap di Mar 2024
Bepergian dengan teman
30 ulasan
5.0/5
Fantastis
Diposting pada 3 Mei 2024
2023年新開業的酒店,設施確實很新。估計酒店為了迎接更多的中國遊客,準備了很多中文標識,泳池還有小朋友的蘑菇池喲。酒店有去D-mall的免費班車,如果有喜歡golf的步行15分鐘就是18洞的標準球場,價格嘛和國內差不多。徒步5分鐘左右就是海灘,酒店位置鬧中取靜坐在在椰子樹下的小店看日出日落是件很享受並且很愜意。 有些美中不足的是,GYM的器械有些少 如果有個綜合器械架就太nice了。 估計是剛開業的緣故,早餐種類和布吉的喜來登相比有點少,希望再接再厲。 總體來説,這是一次很nice的旅行😀
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
Tamu
Kamar Superior
Menginap di Jan 2025
Bepergian dengan teman
7 ulasan
3.7/5
Diposting pada 26 Feb 2025
Отель понравился, выглядит как новый, чистый, хороший завтрак.
Terjemahkan