D'Mall of Boracay, Station 2 Brgy, Balabag, Boracay Island, Aklan, 5608, PhilippinesLihat Detail Hotel
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Kami Samakan Harga
1 malam
Ulasan Tamu
4.7/5
Menakjubkan
66 ulasan
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Ulasan terverifikasi
Lokasi4.8
Fasilitas4.5
Layanan4.8
Kebersihan4.8
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Tamu
Deluxe Two Double Room
Menginap di Okt 2024
Bepergian dengan teman
1 ulasan
4.5/5
Sangat Baik
Diposting pada 9 Des 2024
It’s been a good stay! The location is perfect, inside D’ mall. Surprisingly, it’s not noisy. Staff were all friendly! Especially, Joven and Brian. We will stay here again next time.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for your wonderful review! We’re so happy to hear that you had a great stay with us and enjoyed our perfect location inside D'Mall, as well as the peaceful atmosphere despite the central location. It’s also fantastic to hear that Joven and Brian made such a positive impression with their friendly service—we'll be sure to pass along your compliments to them!We look forward to welcoming you back on your next visit and hope to provide you with another memorable stay.Warmest regards,Feliz Hotel Boracay Management
Tamu
Deluxe Two Double Room
Menginap di Sep 2024
Bepergian dengan teman
6 ulasan
4.7/5
Menakjubkan
Diposting pada 19 Okt 2024
Had a very pleasant few days stay at Feliz Hotel. The staff were warm and welcoming that were very competent and kind all the time. The rooms and amenities were in great condition. It’s pretty much at the heart of the island, making most of the attractions walking distance. A must recommend
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you so much for the glowing review you've given Feliz Hotel Boracay. It's especially uplifting to read that you found our team highly engaging and valued the comfort of our facilities. We're glad you appreciated our amenities, and strategic location, contributing to a relaxing and enjoyable stay. Commendations like yours inspire us to continually enhance our service. Thank you for your feedback and we're thrilled to welcome you back for another memorable stay.Warmest regards,Feliz Hotel Boracay Management
Hrvoje [her-voye]
Deluxe King Room
Menginap di Sep 2024
Pasangan
2 ulasan
5.0/5
Fantastis
Diposting pada 16 Okt 2024
Really 4-star hotel by all means. All is so perfect and there is roof top pool, and all hotel looks nice, luxurious and with ipen architecture. Small round square in front of hotel, with fountain in the centre, makes is perfect for romantic travels and accomodation. Food is domestic and delicious. Beach is near by and stuff is very pleasent to talk with. I recommend for sure.
Terjemahkan
6/9
Tanggapan dari Properti: Dear Hrvoje, It's wonderful to hear you had such an exceptional experience at Feliz Hotel Boracay. Recognizing the positive impact our team had on your stay brings joy to the entire team. We always aim to offer unmatched service and we're glad to note we hit the mark with you. Also, hearing your compliments about our delectable meals and interior reassures us that we are succeeding. We can't wait to provide you another satisfying stay. Thank you once more for sharing your overall positive experience!Warmest regards,Feliz Hotel Boracay Management
Em Victoria
Deluxe Two Double Room
Menginap di Jul 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 2 Sep 2024
We absolutely enjoyed our stay. The staff are friendly and accomodating esp. F&B service angel and concierge Kuya Jom. The room are spacious which we absolutely love esp. we have a toddler. The kids enjoyed the pool too and the lifeguard is friendly. Overall, we satisfied and will recommend the place and come back again.🥰
Terjemahkan
6/11
Tanggapan dari Properti: Thank you so much for the glowing review you've given Feliz Hotel Boracay, Emerald. It's a pleasure to read such affirmative and uplifting feedback. We're glad to hear that our team made a positive impression on you. Their friendliness and dedication to service is one of the pillars of Feliz Hotel's hospitality. Special recognition to Angel and Joms - it's fantastic that they were able to make your stay more delightful. Thank you for choosing us and we're looking forward to welcoming you back for a return visit.
esteban moreno sterling
Deluxe King Room
Menginap di Jun 2024
Keluarga
1 ulasan
5.0/5
Fantastis
Diposting pada 4 Agt 2024
Since the very beginning the experience with Feliz Hotel was amazing. They were very helpful arranging transportation from and to the airport. Without mentioning we lost one flight, they were ready to help us rearrange the whole thing.
Upon arrival, Joms, one their front desk staff, was waiting for us with a bright smile and made us feel like we had just arrived home. From then on, everything went smoothly and pleasant. The front desk staff were very kind every day, the cleaning staff were respectful and professional, and we were lucky enough to be part of their 5th anniversary celebration and it was beautiful!
I can’t recommend enough this hotel, the rooms were beautiful, they’re 70mts away from the gorgeous beach, the food in The Plaza, their restaurant, was delicious… I just can’t recommend it enough!
Please give yourselves the gift of visiting Boracay and stay at the Feliz Hotel.
Terjemahkan
Pengguna Anonim
Deluxe King Room
Menginap di Mei 2024
Pasangan
1 ulasan
4.2/5
Luar Biasa
Diposting pada 1 Jul 2024
Location is very accessible near the beach, restaurants. Clean rooms, lobby and pool area. This should be a perfect review. Front desk officers were attentive, however, requests were not being fulfilled right away.
Contacted front desk and Asked for service water around 9pm, no action.
Followed up at 10:35, still no water was brought to our room. Contacted front desk again at 11pm, it was brought to our room 5 mins after. They could immediately inform us if it would take time to give us a bottle of water.
Terjemahkan
SDRM
Deluxe King Room
Menginap di Mei 2024
Sendiri
1 ulasan
4.5/5
Sangat Baik
Diposting pada 24 Jun 2024
The room was not okay. It says courtyard view, but i was given a back property view.
No table for work, flickering sconces, the access card didn’t work and I had to go down to the lobby twice.
The bed board is falling apart.
This is room 405. North west corner room in the floorplan. Crazy room.
Nevertheless, the staff service was excellent.
Terjemahkan
Says_Katy
Suite
Menginap di Nov 2024
Pasangan
4 ulasan
4.2/5
Luar Biasa
Diposting pada 22 Des 2024
That's the end of our stay at this hotel in a suite.
Like it:
The hotel has a very beautiful and stylish interior.;
Amazing entrance group;
Large spacious room;
Bathroom in the room (minus information below);
Friendly staff;
Convenient transfer service;
Rooftop pool;
Nice towels;
A comfortable mattress.
I didn't like it:
•The welcome drinks were alcoholic only, they were different in the pictures, but in fact they turned out to be the same and not very tasty;
• It's very noisy outside the window until nightfall. You can't rest here during the day;
•There was a transformer room behind the wall of our room, and there was a lot of noise coming out of it at night. I had to sleep in earplugs to get enough sleep.
The luxurious bathroom in the room did not retain water when the drain pipe was plugged. The plug was leaking water and the tub could not be filled by more than 10 centimeters. I regretted that we took a more expensive room with a bathroom that could not be taken.;
Unfortunately, the floor is not cleaned during cleaning. It has been checked several times;
•Coffee capsules were available only on the first day, then I had to drink coffee only from tea bags. I don't understand why I should put the coffee machine on and not report the capsules. 2 capsules for the entire rest is extremely small … When asked to bring capsule coffee, it was brought to us in bags..
•We didn't like breakfast very much, as there was no porridge, little fruit, and no cheese for sandwiches. The omelet was always very unappetizing. There were no vegetables at all. None of this was very familiar to us. I didn't really want to eat rice for breakfast and eat it with meat in sauce. We understand that this is a common breakfast for the Philippines, but unfortunately it upset us that the hotel does not have a choice of breakfast for other nations, as such a breakfast is considered very heavy for us. .
• There are only 9 sun beds by the pool (this is extremely small for a hotel of 80 rooms, while the roof area allows you to put a little more);
I am writing about the disadvantages not so that you do not choose a hotel, but so that the hotel management improves the service, because the hotel itself is very beautiful. Many people should see it. I recommend it anyway. 🙂
Terjemahkan
Tanggapan dari Properti: Dear Says_Katy,Thank you for taking the time to share such a detailed and thoughtful review of your recent stay. We truly appreciate your feedback, both positive and constructive, as it helps us improve and continue to provide the best possible experience for our guests.We’re thrilled that you loved our hotel’s stylish interior, spacious rooms, the friendly staff, and the convenient services, including the rooftop pool and transfer service. Your kind words about the hotel’s design and the comfort of the mattress are much appreciated.However, we sincerely apologize for the issues you encountered during your stay. We understand how disappointing it must have been to experience noise disturbances from both the exterior and the transformer room behind your suite, and we regret that this affected your ability to rest. We will certainly look into these concerns and do our best to minimize such disturbances for future guests.Regarding the bathroom issues, we apologize for the plumbing problems with the tub and drainage. This is certainly not the standard we expect for our rooms, and we will address this issue immediately to ensure that all rooms are in perfect working condition.We also appreciate your feedback about the coffee capsules, breakfast options, and the sunbed situation by the pool. We understand that breakfast preferences vary widely, and we will explore ways to offer more variety to accommodate different tastes. We also acknowledge that the limited number of sunbeds may not be ideal, and we’ll consider expanding this area to provide more space for our guests to relax.Please know that we value your recommendations, and we are constantly working to improve our services and amenities. We're glad to hear that despite these issues, you would still recommend our hotel, and we truly hope to have the opportunity to welcome you back in the future for an even better stay.Thank you once again for your thoughtful feedback.Warmest regards,Feliz Hotel Boracay Management
Ezzou
Deluxe King Room
Menginap di Apr 2024
Pasangan
22 ulasan
4.5/5
Sangat Baik
Diposting pada 15 Mei 2024
Feliz hotel has an amazing location at the center of the island,
The hotel is absolutely beautiful in an architectural style reminiscent of the Spanish or andalousian architecture,
The hotels has amazing shows every night,
The pool upstairs is okay but not great,
The breakfast is good, I recommend to come a bit early in the morning to have the best experience,
The service is great, the staff is always smiling and they seem very friendly I’m helpful, I was really satisfied with my stay there
Terjemahkan
Pengguna Anonim
Deluxe Two Double Room
Menginap di Apr 2024
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 11 Mei 2024
We had a great time staying at Feliz Hotel Boracay! Great breakfast buffet! Friendly staffs, very helpful and accomodating. Thank you for the great experience. Worth coming back next time. All the best Feliz Hotel!
Terjemahkan
Tanggapan dari Properti: It's a pleasure to read about your recent experience at Feliz Hotel Boracay. We take pride in our team's ability to deliver great service and it's wonderful to hear that you noticed their dedication. It is also great to know that our buffet breakfast added to your overall experience. Ensuring your satisfaction with our service is what we aim for and it's uplifting to know that we succeeded. We look forward to your future stays.
Jang
Deluxe Two Double Room
Menginap di Jan 2024
Sendiri
2 ulasan
5.0/5
Fantastis
Diposting pada 28 Feb 2024
I had 1day and 1night stay. And i really love the way they treated me. The hotel staff are so nice. Very approciatable. And the general manager treats guests equally. I would love to stay here again soon. I’m so happy I choose this hotel. Thank you for making people happy while staying in your hotel♥️. I will rate this hotel 5stars! Very excellent! Thank you!☺️
Terjemahkan
Tanggapan dari Properti: Dear Jang,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our beautiful property and that our General Manager and staff provided excellent service. It's always our goal to create a relaxing and enjoyable experience for our guests. We hope to welcome you back for another stay in the future!Warms regards,Feliz Hotel Boracay Management
Mr. Oafallas
Deluxe Two Double Room
Menginap di Mar 2024
Bepergian dengan teman
28 ulasan
5.0/5
Fantastis
Diposting pada 6 Mei 2024
Perfect score for this hotel. Located in the middle of Dmall
Terjemahkan
DADAJA
Deluxe Two Double Room
Menginap di Jan 2024
Pesan untuk orang lain
1 ulasan
5.0/5
Fantastis
Diposting pada 25 Feb 2024
Good service, good location, very clean
Every sat. Sun. Have fire dance 20min
Terjemahkan
Tanggapan dari Properti: Dear DADAJA, We are thrilled to have had the pleasure of hosting you during your previous stay at Feliz Hotel. Your feedback and satisfaction are of utmost importance to us, and we are delighted that your experience was a positive one. As you consider future travel plans, we would be honored to welcome you back to Feliz Hotel. Your satisfaction is our goal, and we look forward to the opportunity to serve you again.Warm regards, Feliz Hotel Boracay Management
Jun
Kamar Premier King
Menginap di Nov 2023
Pasangan
3 ulasan
5.0/5
Fantastis
Diposting pada 8 Des 2023
Amazing stay at Feliz! The staff were accommodating and very sweet. All of them played their parts in making our stay a special one.
Feliz boasts La Plaza, which is in front of the lobby and has amazing nightlife music. While it may be slightly noisy at night for some, it's definitely negligble and ceases around 11pm. After which it's very silent.
The breakfast buffet was amazing as well with a good range of selection. Location-wise, it was very convenient to get around and had many great bites and souvenir stores just a short walk away.
The airport transfer was clean and dependable as well.
Thank you Feliz! We would definitely recommend this hotel to the picky and to those wanting a luxury experience at a good price.
Terjemahkan
Tanggapan dari Properti: Dear Jun, Thank you for your fantastic review of your stay at Feliz Hotel! We're thrilled to hear that you had a pleasant and enjoyable experience during your time with us. It's wonderful to know that our staff's accommodating and friendly nature left a positive impression on you, and we're glad you appreciated their service. We're honored to be considered one of the hotels worthy of being recommended, and we're delighted that you found our service, amenities, and food to be excellent. It's also great to hear that our airport transfer team provided friendly and pleasant service. We truly value your feedback and appreciate your kind words. If you ever plan to visit again, we'll be more than happy to welcome you back to Feliz Hotel for another exceptional stay. Thank you for choosing us!Warm regards, Feliz Hotel Boracay Management
Tamu
Kamar Premier King
Menginap di Sep 2023
Keluarga
2 ulasan
5.0/5
Fantastis
Diposting pada 1 Nov 2023
The hotel was very good. We have enjoyed our stay so much. The room was very spacious and clean. The staff were all so nice and the breakfast is also good. We frequently visit boracay and this is our first time staying here at Feliz Hotel and will probably come back here again. Please avoid Henann crystal, bad room and service.
Terjemahkan
Tanggapan dari Properti: Dear Valued Guest,Thank you for choosing to stay at our hotel and for sharing your thoughts on your recent experience. Your kind words about our rooms and breakfast are truly appreciated. We're delighted to hear that our staff were knowledgeable and friendly during your stay. Providing excellent service and assistance to our guests is important to us, and it's wonderful to know that our team met your expectations. We look forward to hosting you again and ensuring your stay is equally enjoyable. Kind regards, Feliz Hotel Boracay Management