Hotel dekat PentaCom Srl, Bologna

Two stars because it is a nice hotel with comfortable beds. Thats about it. It is certainly not a five star hotel, which it purports to be. We arrived around 8pm and advised reception that we needed to leave for the airport at five am. At some point reception advises that the booking was for one person and they had to charge us for the second. I have never heard of this! So for the extra person for our 8 hour stay, they wanted €100! What the hell for? I looked on a booking sight and showed the receptionist that I could still book a room (which would come with a free bottle of wine) for two people for exactly what I paid. Receptionist kept saying that it would be more if i booked through the hotel. Lets follow the logic here. Why would i book directly through the hotel if the same room is less on a booking sight? The most irritating part is that she kept laughing inappropriately for some unknown reason. The male receptionist kept insisting that the € 100 was for the ”free” hot breakfast. We reminded him that we had to leave before breakfast was served. He assured us that there would be a cart full of food in the morning before we left. Long story short, that did not happen. There was a cart with coffee and a few pastries. But wait, there's more! The man at the reception in the morning told us that if we had asked, they would have made us breakfast. That would have been nice if it was ever suggested by reception at check in! A real five star hotel would have just taken the initiative to prepare the bagged breakfast for us given the conversation had the night before. I also enjoyed how the staff talked down to us insisting that a €100 per person euro fee is totally normal. Because I've never stayed in a hotel before! Thats sarcasm btw. Again, this certainly was not a five star experience. And just to compare apples to apples, we stayed at a four star hotel when we arrived in bologna 10 days earlier. It was 1/5 the cost, the staff much more accommodating and was just as comfortable and nice. So do yourself a favor and ignore the alleged five star rating and save your money and nerves by staying anywhere else.

Great location with great staff. The bell tolls every so often, but it is no bother. Shower is a tad bit tiny but bathroom is big. Lift is available but some rooms on level 2 has a few steps to conquer - do request a room that does not tackle this if you cannot lift your luggage for these few steps. One key per room, but key can be left at reception. We had 4 rooms all up and they mananged to get us all on same floor & close by, as per our request. Again, all the staff are great. Check-in is 3pm, check-out is 11am.

Clean apartment equipped with everything you need, comfortable beds. We also found capsules for coffee, tea, shampoo dispensers, dagnodoccia, highly recommended

The location is perfect, the hotel is nice. I arrived earlier and asked for a early check in but they said it was not possibile and I was waiting on the sofa. Nobody informed me when the room could be ready to get in.. and when I asked it was actually ready. A pity as someone could notice me about that and not letting me waiting there in the hall… the rest all ok!

A little tired, but remembering the days of luxury hotel. But that's exactly what I wanted - with carpets, marble, armchairs and paintings on the walls! The location is perfect - five minutes walk from the station and the same to the center. Breakfast is quite sufficient, lots of cheeses, fruits, yogurts, muesli, pastries - for every taste. The room is spacious and clean to the extent that a retro room can be. The service is very friendly. Only the cleaning service burst into the room when we were resting, despite the ”do not disturb” sign - that's strange. We will be happy to come back here

I have stayed in this hotel before, so I booked it again this time, but the experience was not as good as the last time! The room was small and a bit crowded. I stayed for two nights and when it was cleaned the next day, tea bags and toiletry bags were not added. Not friendly enough. The location of the hotel is very good, just a few minutes' walk from the train station and within walking distance to the city center square. The people on the hotel are very friendly! However, the price of the hotel is not cheap, especially on weekends.

You can leave your luggage before check-in from 8am. All the employees are kind and friendly. Towels are free and you can request as many towels as you want. It would be better to ask for at least two towels for wiping your feet. Maybe it was just the room I stayed in, but there was no electricity in the shower booth, so I took a bath using the light from the toilet. There is a locker with a key in the room. There was also a hair dryer in the room. However, it's farther from the station than I expected. That's the only difficulty.

I recently stayed at the Hotel NH Bologna de la Gare in Bologna for four nights. Here’s a detailed account of my experience: Location: The hotel is conveniently located near the main Bologna train station. This made it very handy for our day trips to Venice and Florence. The location is one of the best aspects of the hotel. Room: I booked a standard room. While it wasn’t particularly spacious, it was clean, modern, and comfortable. The cleanliness and modernity of the room were quite impressive, especially compared to some older European hotels. Amenities: The hotel has a notable rooftop bar that serves aperitif. It’s a nice place to unwind and enjoy a drink with a view. Service: The check-in and check-out processes were smooth. I arrived a bit before noon, and they let me check in early. On the day of departure, our flight was in the evening, and we were able to check out late for a fee of 10 EUR per hour after 12. The staff were quite friendly and helpful throughout our stay. Dining: I paid for the breakfast, which was serviceable. It was adequate but nothing extraordinary. Overall Experience: The best part of my stay was the location. It made it very easy to explore nearby cities via train. The modern and clean room was also a big plus. I can’t think of any areas for improvement; overall, I’m quite happy with my stay. Recommendation: Yes, I would recommend this hotel to others, mainly for its excellent location and modern rooms. Unlike some older apartments in Europe, the rooms here are updated and comfortable.

Good location, very comfortable because it is close to the train station. For suggesting improvements: the facilities are a little dated, but it is not an excessive problem

Location is very near to the bologna centrale station ~ 5 mins away. Good especially if you’re lugging a lot of luggages but quite a walk away from the main piazza shopping area ~ took us around 15-20 mins. Room provides 3in1 cappucino and milk creamer! Not all hotels provide these. There are English Tv channels. There is pillow menu even! Room is clean, kettle is cleaned sparkly too. Toilet light went faulty during our stay; flickering. We called reception to inform and she was supposed to call us back to let us know if their technician was still around at work to come and fix it or not but she may have forgotten to return us back the call. Checking out the next day so we didn’t bother but for guests staying longer you may have to call back reception to check….