Hotel 28 Boise Airport, Ascend Hotel Collection

I really enjoyed the hotel. It was amazing and had a gym and a fire place to sit and relax.

Staff was friendly and helpful. The room was clean. The room was very noisy from the traffic. It is what it is…a hotel next to the freeway.

This is a nice hotel, it's clean and the beds are comfortable and the staff was friendly and helpful. BUT, if you stay here, you MUST request a room on the opposite side of the freeway, otherwise you will get NO sleep. The freeway is right next to the hotel and is busy throughout the night. My one complaint (and it's a big one and a reason for my poor overall rating) is that the staff should offer a room on the non-freeway side upon check in. I did not enjoy my stay and likely won't stay here again.

I got this room for an employee whose vehicle had broke down so I didn't actually stay here. I spoke with Aaron at the front desk and he was wonderful to work with and get my employee set up for the night (who wasn't prepared to stay the evening). Excellent customer service!

The night auditor who checked us in late is a rock star. We had an early need to be at the airport. The shuttle was not allowed to run (snow/ice) so she offered to take us in her personal car after she made the breakfast for everyone. This kind of person makes America the greatest. She's a real asset and knows how to treat people. Plus when I asked her in the morning if she balanced the audit last night - she said she always balances! Bravo!!

Perfect for overnight except that the breakfast was pretty bad. Had all the normal stuff and looked fresh and plentiful but everything was so bland. Waffles, eggs and sausage had no taste at all, so strange. Thee is a truck stop in walking distance with 2 fast food places and a sit down restaurant.

Excellent Hotel. Location for me was perfect. Previous reviews stated because of location next to a truck stop and the interstate, it was noisy. This was not the case. Staff was AMAZING. The Manager was OUTSTANDING and also AMAZING. She was very receptive when I brought up a couple of issues and made them right. Highly recommended. Definitely will be a repeat customer.

This property is close to the airport and also downtown. The propert is very clean amd modern and the staff are helpful and very friendly

The hotel and everything about it is alright, but the people that work there are over the top fantastic!