Wonderful hotel and staff, great location, and a perfect stay at this well-operated property. The customer service at this property was especially top notch, making an already comfortable stay that much better! I was absolutely blown away by the phenomenal customer service provided by Miguel Angel at the reception throughout the stay - he really went out of his way to make us feel welcome and put on an absolute masterclass level of guest relations. I also want to thank Katherine for all the great assistance when I called the hotel with a few questions prior to arrival. Laura and Edwin were also fantastic at checkout as it was a nice and speedy checkout experience! Sandra, Viviana, and Angelica from the breakfast restaurant were also absolutely phenomenal in their service throughout our stay - a really sharp and talented team! Esteban from the lounge and Emerly from housekeeping were also great! Thank you Bogota Marriott team for a wonderful stay - this Titanium Elite is beyond satisfied!
Terjemahkan