Ulasan Grand Mercure Malang Mirama

Tanggapan dari Properti: Dear Richard MclelleanSugeng SontenThank you so much for your fantastic review! We’re thrilled to hear that you had a 5-star experience with us and enjoyed the spacious, clean room as well as the great shower. It’s wonderful that you found our staff to be friendly and attentive — we always aim to provide excellent service and make our guests feel at home.We’re also happy that you enjoyed the superb breakfast buffet, and we appreciate your feedback regarding the rooftop bar being closed due to a private event. We understand that can be a bit disappointing, and we hope you’ll have the opportunity to experience it during your next visit.It’s great to know that you felt our hotel is family-friendly — we strive to offer a welcoming environment for guests of all ages.Thank you again for sharing your thoughts, and we’d love to welcome you back whenever your travels bring you to the areaMatur Nuwun Sugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Jenifer ElizabethSugeng SontenWe very much appreciate your comments regarding your stay at our hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Matur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear NGSugeng SontenWe very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Matur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Astie DarmayantieSugeng SontenThank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us, from the spacious rooms to the excellent breakfast selections. It's great to know that our location worked out perfectly for your needs, and we're glad it turned out to be a great decision. We look forward to welcoming you back again for both business and leisure.Matur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Sir/Madam,Sugeng Enjing!Warm Greetings from Grand Mercure Malang Mirama!Thank you for your wonderful review. We are delighted to hear that you enjoyed the clean environment and relaxing atmosphere of our hotel, and that you felt a sense of tranquility in our traditional town setting.We look forward to welcoming you back and providing you with another enjoyable stay.Maturnuwun.Warm Regards,Sugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Guest UserSugeng SontenThank you for sharing your feedback! We're so glad to hear that you enjoyed the cleanliness of the hotel and the helpfulness of our staff, particularly Rendra and Maskur. We truly appreciate their efforts in making your stay as smooth as possible. We also value your input on the breakfast and location. We'll be sure to consider your comments as we continue to improve our services. We're happy you had a great stay overall, and we hope to welcome you back in the futureMatur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Guest UserSugeng SontenThank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the water bottle request and room change. It’s important to us that every guest feels comfortable and well taken care of, and we're sorry that we fell short in this instance. We truly appreciate your patience in working with us to resolve the room situation, and we will review our procedures to ensure such situations are handled more efficiently in the future. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back under better circumstances.Matur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Andree Afandy,Sugeng Sonten!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your wonderful feedback! We are thrilled to hear that you had an awesome experience in our executive suite located in the heart of Malang.We are delighted that you found the room cleanliness superb and appreciated the well-maintained furnishings. It's great to know that our staff's politeness and helpfulness contributed positively to your stay. Your compliments will be shared with the team.We are pleased that you enjoyed the spacious rooms and felt that our hotel interior matched its 5-star status. We are also glad that you liked our clean swimming pool and the available activities for guests.We appreciate your feedback regarding the gym size and the absence of Netflix in the room. Your comments will be considered as we continuously strive to improve our facilities and services.Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience.Thank you.Best Regards,Sugito AdhiGeneral Manager

Tanggapan dari Properti: Dear YudioneSugeng Sonten, Thank you for your lovely review, We’re thrilled to hear that you enjoyed your stay and found the room spacious. The warm water in the swimming pool is definitely a nice touch! We hope to welcome you back for another great experience soonMatur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Traveller_SGSugeng Sonten,Thank you for your balanced review! We're thrilled to hear that you enjoyed our new hotel, clean rooms, and wide breakfast selection. We apologize for the average service at the spa and the noise from neighboring rooms. Your feedback is valuable, and we will work on these areas to enhance our guests' experience. We hope to welcome you back soon!Matur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Guest User,Sugeng SontenWe very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Matur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Mr. ASugeng Sontenhank you so much for your wonderful feedback! We’re thrilled to hear that you had a great stay at Grand Mercure Malang. It’s always our goal to provide an excellent experience for our guests. We can’t wait to welcome you back next timeMatur NuwunSugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Sir or Madame,Sugeng Dalu!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your wonderful feedback! We’re thrilled to hear that you always choose to return to us when in Malang. It’s great to know that you appreciate the spacious rooms and affordable prices.We look forward to welcoming you back for another excellent stay!Maturnuwun.Best Regards,Sugito AdhiGeneral Manager

Tanggapan dari Properti: Dear Sir/ Madame,Sugeng Sonten!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your feedback! We're glad to hear you enjoyed our hotel's good location, polite staff, grand lobby, clean and spacious bedrooms, and big HD TV. We strive to provide a comfortable and welcoming experience for all our guests. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back for another great experience!Thank you.Best Regards,Sugito AdhiGeneral Manager