Comfort Inn Birmingham

The hotel is conveniently located nearby the new street station which is excellent. But the rooms is small and old, the bed sheets look grey (tho clean). The mattress is also old. It is okay to stay just 1 night (if you don’t have other choice and budget) but not more than that.

This was by far the worst hotel experience I've ever had in any city in any country. From the moment I walked in, there were countless people cluttering the lobby & the stairs up to the rooms, including quite a few unsavoury looking characters among them. Myself & my party had some very uncomfortable stares in our direction. The man working at the Check-in desk tried to double charge me for the room that I had already paid for. It took showing him my email receipt to convince him that I'd already paid. The room itself was dirty, the the bedsheets not being made, the floor hadn't been vacuumed, there were some questionable stains on the floor & on some of the walls & the door felt very flimsy, even with the double lock on. The other members of my party had similar experiences in both of their rooms. Within 10-15 minutes of checking in, we decided to leave & find an alternative hotel. On our way out, there were two men drinking cans of Stella next to the Check-in desk...This was at 2:30pm! Later that night, I returned only to use the toilet as it was closer than going back to the alternative hotel. I discovered that one of our room doors was wide open, when it had definitely been locked on the way out. Keep in mind, we had not officially checked out of these rooms yet. Having a quick glance inside, it appeared as though someone had broken in, looking for something to steal! Thankfully, we had not left any of our belongings behind in any of the rooms. I have never felt more unsafe in a hotel establishment. It is supposed to be a safe space that caters to their guests. I don't think I could've brought myself to sleep in the Comfort Hotel if I had chosen to remain there for the night. PLEASE AVOID!

Excellent location, clean and convenient. Simple check in and check out.

Very Good location and near to station and Birmingham centre. Rooms are very clean and comfortable.

Room was clean and quiet . Enjoyed having a bath in bathroom.

Found 3 cigarette ends on the floor, carpet clearly hadn’t seen an hoover, lift stuck on me, bath was filthy. Needed to sleep thou