Residence Inn Birmingham Downtown at UAB

We have stayed at this hotel a few times. Very comfortable! Very clean! A great place to relax and very close, easy driving to UAB hospital.

front office staff was very polite and helpful with any of our needs. The breakfast was so filling and had lots of choices for anyone's taste! very easy to navigate.

Pros: -The location was great and the staff were very nice. -The room as very spacious and mostly clean. Cons: -The bathroom needed more cleaning. There was gooey residue inside the drawers and the shower didn’t look like it had been cleaned from the previous stay. -There was no safe in the room. -We had to pay $23, plus tax & fees for parking, which was not disclosed on the room listing for *******. -They sold more parking permits than the spaces they had available. When we came in from a concert around midnight, we had to find parking on the street. I didn’t feel as safe parking and leaving my vehicle out there. Another person arriving then had the same problem. -We returned the parking permit and were told that the parking fees were taken off our reservation; however, when we went to checkout, they had not been removed.

Friendly staff but upon arriving we were told we would have to pay ANOTHER $23 plus tax for parking which was never disclosed and ridiculous. We would have never stayed there if we knew this ahead of time. Hotel itself was nice, staff was nice, this fee was ridiculous

First at all, construction were in the building. It was so loud in the morning, plus the cleaning ppl were loud. Parking was a nightmare, it was a upcharge, u had to park at the construction sude, bext to the dumpster. It was not safe at all at night. A guy supose to walk my daughter to the vehicle and back to the hotel. He didn't care to. The breakfast is not continually ar all, full with gluten and sodium. Overprosessed food. After a concert.in Birmingham we felt not safe, shower had hair all over. The bed was very comfy. House slipper, robe or shower slipper are recommended. I do know.the shower was not cleaned.

My room had a huge wet spot on the carpet when we checked in and my room had a bad chemical smell upon entering. We told them about the wet spot when we checked in and they said they would send someone. We told them again the next day and they finally sent someone. The gym was missing equipment. And for the price I paid for rooms, parking should be included. Parking was $23 per night plus tax. The staff we had interactions with were very friendly so they do have that going for them.

I loved my experience, and the room and facility was nice, but i wish there was more parking. I came back from an event, and had to park on the street.

No trash can in kitchen, no light in shower area. Kim Clark, the sales manager never returned my call to discuss the billing error on 2 rooms for $175.59. We booked rooms for $144 each. Will not stay there again!

The room is very dated, and the layout is weird. There was dried hair stuck to the floor in the bathroom, and vanity area near the bathroom, my shower never actually got hot it was lukewarm at best. The bed was very hard despite being a Serta mattress Parking was a joke, the hotel charges $23 dollars a night and has nowhere near enough spaces, we had to make a parking spot and pray we didnt get towed. I was impressed with their free breakfast and the many options for beverages. All in all, for the price we paid for the room I feel like we over paid,but apparently there were alot of events that weekend so i guess that was the reason for inflated prices??