Hotel Spa di Bintan

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

Perfect quiet side of Bintan, luxury and spacious villa room - Upper Garden. Free pickup at ferry terminal. All front desk requests made via WhatsApp or room phone. Super fast response!! Facilities were practical like bicycles per villa, gym, spa, kids playhouse, water sports and 3 dining restaurants for selection. Bed was medium firm, clean bathtub, good water pressure for standing rain shower, attached hairdryer was all great! Buggy service to get around by dialing 0. Custom text bed decor and turn down service available for free. Recommend for couples! Good breakfast with live stations - egg station, waffle pancake station, noodles station, bubur station (congee). Free activities like towel art, Farm animals feeding - rabbit and chicken. Pool was clean, no leaves/sand. Baby wading pool available too. Pool bar menu was good with live band nights. Indonesian cuisine at Rica Rica is highly recommended. Can skip Rimbun Grill, our chicken was overdone. Superb getaway for 2 nights!!! Singaporean approved!

1. good encironments and the facilities are not new but acceptable. 2. The most pity stuffs are Monopoly by the owner even the excuse is away from reasonable (private resorts) - no access to public taxi service say grab. Again the reason we told is the Nirwana resort is private one - due to the monopoly, there is limited restaurants for options: the one for breakfast (level 1). The one above the one for buffet (level 2) and Kelong restuarant facing the sea - the outstanding outcome from the monopoly is the pretty higher price for foods...I expect to have lunch at Kelong restaurant and in the end back after checking out the price in menu. Actually during the lunch time, there is no people having dinner except 1 or 2 guest to check out the good view facing the sea...pity !!! The postiive goes to some entertainment or activotoes in the hotel say swimming in outdoort pool. Sands and Bowling etc..... My proposal for their management is to open the service to guests in their hotel so there is more options even I will never come back to the hotel in Bintan...I has been to Batam before and the experience is better.... Hope it helps the guests in future to comen and freidnly remind for their management to find way for bettter experience BR Daniel Hope it helps....

Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.

Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.

1st time to Bintan and distance from bintan ferry terminal to our hotel is 10-15mins drive Given free upgrade from 1 bedroom. So happy🤩. Room is clean and spacious. breakfast spread is good and has lots of variety. Good place to relax but not for shopping becos there is no mall in Bintan and u need to travel to tanjung pinang if u wanna shop but don't expect it to be like Batam.

Recommended stay When I got out of the boat, I saw that the staff at Nawan was picking up the guests, directly showing him the check-in list, confirming the list, and taking you directly to the hotel. It takes about 10 minutes to drive to the hotel. The first stop of the car is to Nana Bay. Hotel, the second stop to the club, the hotel reception is a small house, the staff gave a welcome drink, a cantaloupe, lemonade, and then the room is so warm, only 1 minute to go to the beach, there are diving activities Can be ordered directly at the hotel, breakfast to go to the lobby is the pool where the food is very close to 5 minutes, go to the network red crab restaurant is also very close, you can take the hotel car half an hour and the hotel food field is expensive because there is Tax, we have a ride to the June Bay Plaza Hotel, there is a shuttle bus, but we must pay attention to the ride time, bowling is free but you need to pay for the shoes. When you go around 15 mosquitoes, the hotel will help you change the ticket.

The room that we booked has included breakfast, the breakfast are very simple and nice. We enjoy our one night trip.

3D2N stay to celebrate our wedding anniversary. Complimentary shuttle bus to hotel & ferry terminal. Excellent services from all Natra Bintan hotel's staff, they were so warm & welcoming! Our room was decorated & a slice of cake was provided. Breakfast spread was gd & delicious, room was clean, staffs always make up room daily so if you do not want to make up room better put the ”Do not disturb” sign on door handle. Cannot hear neighbours, but you do hear aeroplane flying noise in the middle of night, birds chipping at 6am plus so if you are a light sleeper then you might find it hard to get a gd sleep. Hotel provides buggy services to bring us to room, different parts of Treasure Bay. 20% off activities at Treasure Bay for being Natra guests. Only 3 restaurants which are at Natra, Anmon & Treasure Bay activity centre. Had western lunch at Anmon hotel once but food was average, Natra's food was much better. Will definitely consider Natra for our next Bintin trip due to the excellent staffs!

It was a great stay for us. Sea view chalet is nice and comfortable for me and my husband. Unobstructed view for the sea is my favourite. Room service was good and staffs were friendly and always greet us with smiling face. We stayed for 3 nights and we ate our meals at the resort’s restaurants. Breakfast was included in our booking and food served at the breakfast was good but nothing special to mention. We had our lunch and dinner at the Spice and the Kelong seafood restaurant. I will say the food varieties is limited and pricey. I will say it is more expensive than Singapore (one of the most expensive city in asia). For two person we spent about 70$-170$ per meal… appitizer, one main dish and one cheapest drink. When we had seafood dish, it cost more, of course, about $170. Overalls, it was a good experience. Nice stay except the pricey food. Taste of the food are just fine. We stayed 3 nights, so it made us more difficult to choose what to eat when you have not much to choose and it is not exciting and you are at the resort… so you can’t go out and buy more affordable food outside. If the resort can have more Chinese cuisine will be good. So, if you are staying for relaxation then it is good. If you are foodie,,, this place is not for you.