Hotel Bintang 4 Bintan Populer

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.

Overall a pretty decent stay. We super love the service and friendliness of the staff. Very accommodating to all of our requests and many last minute changes. The room is quite clean and the aircon is super strong. Very convenient to have the pool outside, good privacy while you take a dip/play in the water. They have Netflix, Disney+, etc but you need to sign in to your account. Downside is we are disconnected to the signal/no internet for the TV. Ended up using our phones to watch shows.

It was a great stay for us. Sea view chalet is nice and comfortable for me and my husband. Unobstructed view for the sea is my favourite. Room service was good and staffs were friendly and always greet us with smiling face. We stayed for 3 nights and we ate our meals at the resort’s restaurants. Breakfast was included in our booking and food served at the breakfast was good but nothing special to mention. We had our lunch and dinner at the Spice and the Kelong seafood restaurant. I will say the food varieties is limited and pricey. I will say it is more expensive than Singapore (one of the most expensive city in asia). For two person we spent about 70$-170$ per meal… appitizer, one main dish and one cheapest drink. When we had seafood dish, it cost more, of course, about $170. Overalls, it was a good experience. Nice stay except the pricey food. Taste of the food are just fine. We stayed 3 nights, so it made us more difficult to choose what to eat when you have not much to choose and it is not exciting and you are at the resort… so you can’t go out and buy more affordable food outside. If the resort can have more Chinese cuisine will be good. So, if you are staying for relaxation then it is good. If you are foodie,,, this place is not for you.

Food Is Ok. No other activity to do. No bar. Limited items on store.

Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.

Great place to relax, very clean. Very nice staff and food is very good. The beach is very nice also

Nice and unique place to stay in. Was a peaceful stay in except the bed side are filled with ants :”( however all were good! Went on a weekends and they have grill with movie service . Their customer service were Top notch. They're super well manners filled with so much courtesy. 👏 resort is nearby to neemo! They responded promptly in WhatsApp even if its a last min plan to it even helped decorated the bed to my request!!

One if the best hotels in Tg Pinang since its quite limited. Room is clean, hotel service is great. And breakfast is great too! Most probably will be my go to hotel if I visit here again!

This place was beyond my expectations! We were greeted firstly by the gentleman at the ferry terminal to wait for our shuttle bus. Once we reached the hotel, the view from the lobby literally took my breath away. Initially we booked the garden view but dangg the sea view is to die for so we called the receptionist to upgrade to the sea view room just merely 3mins after stepping into our room. No regrets!! Room is perfect for the 3 of us (2Adults & 1kid), but the flooring in room 5031 (I think the vinyl tile) was slightly airy so there’s a “whistling” sound every time we stepped on certain floors in the room. Staffs were all amazing especially the staffs in Rempah Restaurant. To name a few - Putera, Allen, Maria… mostly everyone was so welcoming and can see how they enjoyed working here. Special shout out to the beautiful receptionist that welcomed us, Viona — she figured out it was my birthday and they really surprised me with the cakes! First it was a surprise in the restaurant during breakfast, then next, in the room! It was a lovely surprise for both me and my husband cos my husband didnt even tell them to do anything. He just literally asked if the hotel is selling any cakes to celebrate my birthday. Their initiative is on another level. Food in Rempah Restaurants are all marvellous! We had dinner, breakfast and lunch here. Chef Johan was so nice to go around asking for feedbacks on his dishes. He even let us try his new menu that he is adding into the restaurant- the fish floss is amazing. The spa was great too! Beautiful ambiance and love how the ladies approached us to ask if I would like to try their spa when I was by the pool side. Its a nice gesture from them, looking for potential customers (: I highly recommend this place and I really hope they will maintain their standard, cos we will return to bring our parents one day. Thank you Team Fourpoints by Sheraton Bintan, and congratulations in advance on the official opening tomorrow! We are fully recharged to welcome another week of routine in our life.