Recent Reviews for Bintan Hotels

Four Points by Sheraton Bintan, Lagoi Bay
9.2/5189 Reviews
Lagoi
Allow me to share my honest review; Hotel Management & HR Team: ”Excellent”, as per photo attached, they did put effort to my special request to fulfill. Thank you. Hotel Reception: ”Terrible”, we checked-in on 29 Mar'25, the female receptionists are too slow and showed attitude, something like very long face,they don't look happy to either serve customers or love what they're doing, they looked so stressful. The male receptionists are just okay, they still manage to communicate with smily face and tried their best to be fast. Hotel Cleanliness: ”Okay” ,no dusty Hotel Food: Breakfast menu have variety of choices and some are tasty. Late night room service foods are cold and hard. Hotel Location & shuttle bus: Just away 10-15min from ferry terminal. Be aware of shuttle bus arrangement, we placed our luggage inside the bus and waiting in the lobby bcox the bus scheduled to leave at 11:30am, suddenly the bus was leaving around 11:15am without us, the staff simply said the seat was full, that's why bus left. We followed with another bus and found our luggage put in the open corridor alone.

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