Hotel Banyan Tree di Bintan

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

Perfect quiet side of Bintan, luxury and spacious villa room - Upper Garden. Free pickup at ferry terminal. All front desk requests made via WhatsApp or room phone. Super fast response!! Facilities were practical like bicycles per villa, gym, spa, kids playhouse, water sports and 3 dining restaurants for selection. Bed was medium firm, clean bathtub, good water pressure for standing rain shower, attached hairdryer was all great! Buggy service to get around by dialing 0. Custom text bed decor and turn down service available for free. Recommend for couples! Good breakfast with live stations - egg station, waffle pancake station, noodles station, bubur station (congee). Free activities like towel art, Farm animals feeding - rabbit and chicken. Pool was clean, no leaves/sand. Baby wading pool available too. Pool bar menu was good with live band nights. Indonesian cuisine at Rica Rica is highly recommended. Can skip Rimbun Grill, our chicken was overdone. Superb getaway for 2 nights!!! Singaporean approved!

My husband & I enjoyed our 4 days & 3 nights stay at Nirwana Resort for my Birthday Celebration. The staff gave me a surprise birthday cake while having a buffet breakfast at their Cafe restaurant. Our room was spotlessly clean, the staff were very friendly & accommodating to our request. I feel totally relaxed, renewed & recharged during our stay. Sunset was truly mesmerizing while savouring our diner at Kelong Restaurant. I will recommend this resort for those who want to be away from the hustle and bustle of city life and experience the tranquility & serenity of this Island. We will surely come back again.

Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries. The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu. The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby. The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception. Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.

Service was good, place was kept quite clean except for the occasional bugs that appeared here and there. The resort was situated in an area with nothing much to do, so you'd need to take a private car anywhere if you want to experience any of the activities available in Bintan. Amenities provided at the resort was not kept in the best condition (however, it's still usable)

We just had a very enjoyable and satisfied 2 nights stay at Angsana Bintan. All staff are very friendly, always with welcoming smiles and attentive to our needs. The services are quick and efficient. The rooms are clean and comfortable. Shuttle bus to ferry terminals are prompt and organized. Breakfasts are with great variety of foods and beverages, nice and delicious. All 5 of us (Myself and family) very much enjoyed our stay!! Would love to come back again in future.

Overall a pretty decent stay. We super love the service and friendliness of the staff. Very accommodating to all of our requests and many last minute changes. The room is quite clean and the aircon is super strong. Very convenient to have the pool outside, good privacy while you take a dip/play in the water. They have Netflix, Disney+, etc but you need to sign in to your account. Downside is we are disconnected to the signal/no internet for the TV. Ended up using our phones to watch shows.

Recommended stay When I got out of the boat, I saw that the staff at Nawan was picking up the guests, directly showing him the check-in list, confirming the list, and taking you directly to the hotel. It takes about 10 minutes to drive to the hotel. The first stop of the car is to Nana Bay. Hotel, the second stop to the club, the hotel reception is a small house, the staff gave a welcome drink, a cantaloupe, lemonade, and then the room is so warm, only 1 minute to go to the beach, there are diving activities Can be ordered directly at the hotel, breakfast to go to the lobby is the pool where the food is very close to 5 minutes, go to the network red crab restaurant is also very close, you can take the hotel car half an hour and the hotel food field is expensive because there is Tax, we have a ride to the June Bay Plaza Hotel, there is a shuttle bus, but we must pay attention to the ride time, bowling is free but you need to pay for the shoes. When you go around 15 mosquitoes, the hotel will help you change the ticket.

The room that we booked has included breakfast, the breakfast are very simple and nice. We enjoy our one night trip.