Ulasan Windsurfer Resort

good service on arrival, facilities clean,tidy, safe underground car parking. Enjoyed Biggera Waterfront. Thank you Wind Surfer.

The outside environment is good, you can go for a walk in the morning, but you must have a car. If you don't have a car, the traffic is really inconvenient, and you have to walk a long way to buy things. The room is clean as shown in the picture, and there are small cockroaches. First When I arrived late, I forgot to clean, and there will be instant cleaning back later, and the service attitude is good~

The plane arrives at night, and there is no waiter in the hotel. I will send you a password to open the door and get the key to enter the room. I booked a room for 3 people. There is only one big bed, no extra bed, no bedding, and there is only a quilt in the cabinet, black Huhu, and there was no quilt cover, and the last phone call sent 3 orders. It was just enough for one night, and I felt very bad. The next day I asked them to argue, and they said that Australia is like this, as if you can’t live there, and they also said that they don’t like Ctrip’s orders, because the password can’t be sent by text message, I said that if you don’t like Ctrip, don’t use it Ctrip platform, they said Ctrip found them, I was also drunk

Had holiday for 7 nights to Gold Coast and booked this place did see the reviews but thought I’d give them the benefit of the doubt which I regretted Hallways stunk of **** the entire time and was incredibly stuffy Room looked clean apon first look but didn’t take long to find out it wasn’t, insides of cupboards are all filthy. Walls all have marks on them, blinds and all broken and don’t close properly, oven fan sounds like a tractor and doesn’t work properly There was rubbish and filth under the couch and bed hasn’t been cleaned in months bathroom had mould from moisture that hasn’t been cleaned Sheets also had sand in them which we had To clean out ourselves quilt cover was also stained and looked terrible also was only given half a roll of toilet paper for 7 nights Both me and my partner have red rashes that have mysteriously popped up since staying here as well

Convenient locations. Near shops and little cafes. Pleasant stretch of beach out front. The unit needs some updating including better stove , dishes , couch. TV worked fine for casting. Pls replace the plunger coffee pot. Two level place. Two balconies. View towards pool and spa pool from kitchen window. Couldn’t get the AC/heater inverter to work in the living room. The one in the bedroom works, but has a rattle . Blankets and light quilt could use a good cleaning pls. We checked in after hours, and got in easily enough. We were there for the Gold Coast Marathon. Would have been more convenient if we had 2 separate keys etc (but we didn’t get around to asking if available). Elevator needs work - with the doors sometimes opening and closing 4 or 5 times before going up. Parking garage was convenient . Did not see any Welcome Pack as per description in the paper given to us. No milk for the first night for example. There were some old packs of coffee and tea on the counter. Laundry machine looks new. Shower was fine and a little bottle of shampoo/conditioner was provided. We could hear other rooms from time to time but not noisy. I would like to see a better lock on the door aside from the simple door knob one. In fact, a staff member started walking in one day without knocking - which was improper. He didn’t knock but mumbled something about thinking we had not checked in (yet we had checked in the night before). I I think I read about that problem in another review below. Best a guest’s privacy and security is assured pls. Seemed very weird…no knocking and all. We had booked late for the Gold Coast marathon… not sure if we would book again… good for a quick average stay I suppose. There was a double bed, and 2 single beds and a small sofa. The 2 single beds are jammed in at the top of the stairs, in the room next to the bedroom. We stayed for 2 nights.

On arrival in mid afternoon door locked and no reply to buzzer fortunately a permanent resident called manager. Apartment was very basic but met our needs it needed a really good clean surfaces somewhat clean but we did some cleaning ourselves to make it comfortable. Screen door fell off on first use vent in bathroom roof not working miss matched crockery etc 3 frypans only one useable rest so rusty!! Door handle on slider fell off on first use.

We stayed here for the Gold Coast V8 Super Cars and just walked to the races which was a bit of a walk but nothing that would put you off. The room was a good and has everything you needed. The manager was really easy to deal with and could not have been more helpful. The BBQ area was spotless and the spa was a good size and nice and warm. The pool was a bit cool for us. Over all it is a great place to stay.

Do yourself a favour and read the negative reviews for this place before booking. They are not wrong! It's run by the rudest people you'll ever meet. Our family had multiple issues with the accommodation and were treated like absolute garbage by the manager. Zero stars.

We raised several concerns with management and they became extremely uncivil. It made our family vacation very unpleasant so we left the property 2 days early and found accommodation elsewhere. It wasn't worth the stress.

We stayed at this place in April 2023 for 8 nights. Overpriced. Worst serviced apartment I have ever stayed in. Dirty, smelly, noisy. Mold and cockroaches. The complimentary pack included 1.5 Toilet Tissue roll (for 8 nights) :). Avoid this place!

Only if you’re desperate…. Run down, dirty and for $189 for a week night - no value for money. Left after an hour, wasn’t sleeping in that grotto food crumbs on lounge, dirty stained sheet covers over the lounge. Some interesting activities seem to have occurred on the coffee table? Dirty cup left outside. See pics!