Hotel Arabelle

Ulasan Hotel Arabelle

Hotel Arabelle

Mittelstrasse 6, Berne, Canton of Berne, 3012, SwitzerlandLihat Detail Hotel
Hotel Arabelle
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Ulasan Tamu tentang Hotel Arabelle

7.9/10
Baik
42 ulasan
Ulasan terverifikasi
Lokasi7.9
Fasilitas7.8
Layanan7.9
Kebersihan7.9
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Semua ulasan(42)
Ulasan positif(20)
Ulasan dengan foto/video(4)
Buruk(3)
Fi Wong
Superior Single Room
Check-in Feb 2024
Lainnya
82 ulasan
8.0/10
Luar Biasa
Diposting pada 2 Apr 2024
This hotel is good. Thanks for the excellent service from Sherpa. She designed multiple ways to help you to check in successfully even if I arrived late by around 7:30pm. Initially I weer afraid that I could not enter into this hotel and could not check in when all staff were off after office hours. She was responsive when I pick up a phone in the lobby to call the service hotline. She is patient and smart. I am lucky I met with her resolving all of my issues. Thank you
Terjemahkan
D@N Li
Superior Single Room
Check-in Sep 2022
Traveler solo
11 ulasan
10/10
Fantastis
Diposting pada 9 Okt 2022
7 mins walk from train station, very good location with restaurants, clean n comfortable , good breakfast too
Terjemahkan
Minlibe
Kamar Double
Check-in Jun 2025
Bepergian dengan teman
1 ulasan
8.0/10
Luar Biasa
Diposting pada 22 Jul 2025
personal sind freundlich und hilfsbereit
Terjemahkan
Pedro
Standard Single Room
Check-in Jun 2025
Keluarga
4 ulasan
10/10
Fantastis
Diposting pada 12 Jul 2025
Buen hotel, buena ubicación, tranquilo, cómodo limpio Totalmente recomendable
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Tamu
Twin Room
Check-in Nov 2024
Pasangan
1 ulasan
6.5/10
Diposting pada 20 Des 2024
Schlecht deutsch sprechende Mitarbeiterin, der es kaum möglich war, uns das Öffnen der Eingangstor zu erklären. Weiterhin hat die PIN am Eingang nicht funktioniert. Auch bei einer Gästin, die kurz nach uns kam. Zum Glück konnten wir ihr die Tür öffnen. Hotel nur sehr bedingt für Nichtschweizer zu empfehlen.
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Jiahao
Standard Single Room
Check-in Jun 2024
Traveler solo
10 ulasan
2.0/10
Diposting pada 18 Jul 2024
非常差。 沒有空調，前台四點消失（頁面上寫着24h前台）這個是虛假宣傳… 千萬不要來
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Tamu
Twin Room
Check-in Jul 2022
Traveler bisnis
3 ulasan
8.0/10
Luar Biasa
Diposting pada 29 Agt 2022
瑞士酒店都偏貴，前台服務人員態度也一般般，衞生倒也乾淨，早飯沒有去吃，位置離車站比較近，就感覺各方面都中規中矩
Terjemahkan
Tamu
Kamar Double
Check-in Jan 2023
Traveler bisnis
1 ulasan
10/10
Fantastis
Diposting pada 8 Mar 2023
Perfekt für Geschäftsreisende, selbst-check-in unkompliziert.
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Tamu
Kamar Double
Check-in Agt 2023
Pasangan
12 ulasan
10/10
Fantastis
Diposting pada 15 Sep 2023
房間乾淨衞生，比較滿意
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Tamu
Check-in Agt 2024
Bepergian dengan teman
2.0/10
Diposting pada 27 Sep 2024
The staff was very rude. But the worst—the reception desk has no one manning it after 4 pm until 7 am the next day. ( we did not know this when we booked it). They deactivated our room keys by mistake and it was hellish try to get new keys remotely. No staff on site is disqualifying in our opinion. We’ve never stay anywhere that didn’t have 24 hour staff. Do NOT recommend.
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Tamu
Check-in Jul 2024
Keluarga
8.0/10
Luar Biasa
Diposting pada 18 Agt 2024
Stayed for 1 night. Nice place to stopover for us. We arrived at 1pm and there was a lady at reception. You can still self check in on the computer provided which was simple. We stayed in the next building behind which was literally down a pathway. When reception isn’t in/later in the day, you let yourself in with your key card on the main entrance and on the building entrance so very secure. A free Bern travel pass is included with the stay. They give you a code and you download the app which gives you information about the city. Room was a nice size and clean. Little kettle with tea and coffee, small tv, built in hair dryer and shampoo/body wash provided. Good location to the bus stop which was across the road and then 5min bus to the main train station. However if you come by train with luggage, take the bus! Maps told me it was less than 10mins away so we thought we would walk. Big mistake. It’s up a hill, quite a steep hill. n Breakfast was nice with a good selection of hot and cold food; cereals, yoghurts, fruit and pastry. Juices, coffee machine, hot chocolate and Ovaltine!
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Tamu
Check-in Des 2022
Bepergian dengan teman
6.0/10
Diposting pada 31 Jan 2023
Six of us stayed for one night in three rooms, all three were really warm as there was no air con, just a floor fan. We had a really annoying ceiling light just outside the bathroom which came on every time you moved near it, particularly frustrating when you get up in the night and bathe the room in light. We also had a disturbed night as we were woken up at about 22.30 by someone coming into our room (my husband yelled at them - not sure who was more startled) and our room key didn’t work next day. When we asked reception about it next morning they weren’t particularly apologetic and blamed a sister hotel for allocating our room to someone else. Breakfast wasn’t great (not much choice, dry croissants) but the coffee machine made a good espresso.
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Tamu
Check-in Jul 2023
Lainnya
6.0/10
Diposting pada 31 Jul 2023
This hotel was selected for me by the University of Bern where I taught a summer course. The location is excellent, close to the university in a very nice neighborhood with shops and good restaurants within a short walk. The hotel itself is basic albeit functional. One asset that it has though is a nice small garden in the back. The main drawback was the lack of air conditioning during the hot summer. There was, however, a standing fan that was quite effective in keeping the place cool. The shower space was rather tight for a big guy like me. The reception has limited hours but can be contacted in the evening by a phone.
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Tamu
Check-in Okt 2024
Lainnya
6.0/10
Diposting pada 7 Nov 2024
Abbiamo passato una notte in questo hotel durante il nostro breve tour svizzero. Hotel lontano circa 20 minuti dal centro a piedi, in zona un po isolata. Camere nella media e pulite, personale poco cordiale ma buona colazione abbondante. Non ci ritornerei ma per un weekend breve può andare.
Terjemahkan
Mauro_Milano76
Check-in Mei 2024
Pasangan
6.0/10
Diposting pada 3 Jun 2024
L'Hotel si trova in posizione perfetta per visitare la città, vicino alla stazione e non lontano dal centro storico. Ottimo il biglietto dei mezzi pubblici offerto dalla struttura! Le camere sono comode, silenziose, spaziose e pulite, sono dotate di tutti i servizi; il bagno pulito e la doccia perfetta e funzionale. Il letto alla tedesca avrà per loro dei vantaggi che però personalmente non li vedo; il fatto di non avere un lenzuolo né sopra né sotto ma di dormire su un topper con la sua sacca e la trapunta col suo contenitore non lo rende per niente comodo e per via delle dimensioni 2 persone si coprono a malapena.Troppo calda anche, ma ovviamente non si poteva togliere perché il letto non aveva lenzuola, quindi la soluzione sarebbe stata dormire scoperti...La colazione invece, inclusa nel prezzo, è appena accettabile.Solo 1 delle due persone ha potuto mangiare un croissant e solo una ha potuto prendere il bicchiere per il succo di frutta, servirebbe maggior attenzione da parte del personale. Infine ma non per questo meno importante la pulizia dei tavoli, inesistente, alla zuccheriera vi era attaccato un bel capello lungo, forse dell'ospite precedente! 4 anni di pandemia non hanno lasciato nessun insegnamento!
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